The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number 16V643000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.

- Kaneohe, HI, USA

The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

- Hammonton, NJ, USA

The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The vehicle was taken to a dealer however, the contact was never informed that the parts for NHTSA Campaign Number: 22V413000 (Power Train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(P) as the instrument panel indicated that the vehicle was in neutral(N). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.

- Niagara Falls, NY, USA

The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver-€™s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(P). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The dealer was notified of the failure and the contact was informed that parts for NHTSA Campaign Number: 22V413000 (Power Train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Gatesville, TX, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated that since receiving the notification, the driver-€™s, and passenger-€™s side rear doors failed to latch securely. Several dealers were notified of the failure and the contact was informed that due to a shortage of parts, they were unable to fix the vehicle. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

- Chicago, IL, USA

The contact owns a 2013 Ford Escape. The contact stated that upon a vehicle inspection, she was informed that the vehicle was included in NHTSA campaign number: 16V643000 (LATCHES/LOCKS/LINKAGES). The contact stated that upon opening the front driver-€™s and passenger-€™s side doors, the doors failed to lock securely when closed. The contact stated that the latch remained in the closed position on both doors, preventing the doors from being secured. The contact's husband called the dealer and was informed that the parts were on back order and that the recall repair could not be performed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000. Parts distribution disconnect.

- Arlington, TX, USA

The driver side seat belt will not latch. Also, the left back door will not open.

- University Place, WA, USA

2013 Ford Escape. Consumer writes in regards to door latch safety recall. The consumer stated the dealer was unable to coordinate a reasonable time frame to have the vehicle repaired.

- Mesa, AZ, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages). The contact called chino hills Ford located at 4480 chino hills pkwy, chino, ca 91710 and it was confirmed that parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the brake lamp bulb needed to be replaced. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 134,000. Parts distribution disconnect.

- Chino, CA, USA

The contact owns a 2013 Ford Escape. The contact received a notification of NHTSA campaign number: 16V643000 (latches/locks/ linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to penske Ford (8970 la mesa blvd, la mesa, ca 91941) and was informed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- San Diego, CA, USA

The contact owns a 2013 Ford Escape. Within a week of owning the vehicle, the rear passenger door failed to properly close when opened. The contact had to constantly double check to ensure that all of the doors were secured due to the failure. The contact later received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The dealer (brandon Ford, 9090 E adamo dr, tampa, fl 33619, (813) 246-3673) scheduled an appointment for the recall repair and was to diagnose the cause of the failure. In addition, the service engine and coolant warning indicators randomly illuminated. The vehicle hesitated and stalled without warning. Also, the driver's side floorboard area was not structurally sound and began buckling. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect.

- Brandon, FL, USA

2013 Ford Escape. Consumer writes in regards to door locking mechanism and computer control module safety recall. The consumer stated while driving the vehicle, the door opened. Updated 11/07/2017

- Union, SC, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bear lake motor company located at 867 Washington St montpelier, id 83254 202- 847-0421) who stated that the parts were on backorder. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/26/17 updated 11/1/2017

- Garden City, UT, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the recall notice indicated that a second letter woud be issued when the part became available. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/22/17

- Lionia, MI, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (gibbons Ford, dickenson city, pa) and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part would become available. The contact had not experienced a failure. Parts distribution disconnect.

- Teckville, PA, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (keller Ford 3385 alpine ave nw, grand rapids, mi 49544, (616) 784-6600) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure parts distribution disconnect. Updated 07/13/17

- Grand Rapids, MI, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/ locks/ linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (first choice Ford located at 1264 dewar dr, rock springs, wy 8290 888-418-6791) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Manila, UT, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the door failed to lock. The manufacturer was made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

- Dassel, MN, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- St Charles, MO, USA

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Henrico, VA, USA