10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
31,767 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 022020

Escape

  • 69,000 miles
My vehicle was stationary. I was rear ended by a mid size car going at least 55mph. The vehicle did not break before colliding with my vehicle. My air bags did not deploy. Both my drivers seat and my passengers seas broke. The plastic surrounding the base of my seat was dislodged and cracked. The metal structure of the seats also broke. Both my drivers seat and front passengers seat were completely laid back and did not raise after the collision. The seats before the collision were in the upright position. Due to the air bags not deploying my head contacted the steering wheel.

- Bel Aire, KS, USA

problem #5

Jul 012017

Escape

  • 38,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the front passenger side seatback became loose and erroneously reclined. The vehicle was taken to the dealer (brandon Ford in brandon, fl) where it was diagnosed that the seat frame was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and no assistance was offered. The failure mileage was 38,000.

- Tampa, FL, USA

problem #4

Dec 272016

Escape 4-cyl

  • 42,000 miles
To whom it may concern, my 2013 Ford Escape is experiencing cracking in the leather of the front seat bolster. It is such a frustrating problem to have on a car that is only three years old. There is a tsb #15-0129 in reference to this apparently known problem. I just hope that if there are enough complaints maybe Ford will issue a recall and repair the problem. Thank you,

- Taylorsville, UT, USA

problem #3

Oct 022014

Escape 4-cyl

  • 35,600 miles
I am nor sure if this is a safety issue, but this vehicle has 3 memory seat settings. The problem is it continually looses the memory settings. I am concerned because I have brought it to Ford several times and they can't find a problem. I am not sure if this thing can reset, move or do something else as I am driving. My vehicle is just now out of warranty, but this problem started several months ago and has been brought to Ford's attention while still in warranty. To clarify, I am a big Ford fan, I love this vehicle and the Ford dealership I frequent is very professional and treats me with the utmost respect.

- Loganville, GA, USA

problem #2

Aug 082014

Escape 4-cyl

  • miles
I buy Ford Escape 2013, SE ecoboost 1,6 in February 2013.pay $ 29,00, brand new.after 10 months send me recall notice(13V583,14V-239,14V-237,14V164000) after recall value for my car drop down 50%.who refund my.after fix my car, my car, no now car, this is fixed car.who agree for sell with no good condition car.

- Palm Beach Garden, FL, USA

problem #1

Feb 272013

Escape

  • 6,000 miles
Very disappointed by the design. Wheel well are extremely difficult to remove ice and slush they are too small and can't remove debris. Wipers in the front is not the greatest. Loses contact on windshield have a heard time seeing where I am going. Terrible wipers when purchased new wipers required. Engine having really odd noise and sluggish. I supposed they replaced the injectors. Had some torque but sounds like timing chain loose or lifters issue. Seats are not comfortable in the rear. Not enough cushion. Windows barely went up and down. Lots of give... too much replaced front window motors.

- Camden, AR, USA