10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
52,107 miles

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« Read the previous 20 complaints

problem #251

Oct 012023

Escape

  • miles
First: A steering assist fault "service vehicle" started to appear on my dashboard of my 2013 Ford Escape Titanium 2.0 L. Steering is very hard and will not turn when in park and ready to drive, i can change gears, but steering is locked. I turn the ignition (push button) off, then it unlocks. I thought it was because I was putting in gear too quick after starting, but it does it even when I wait a couple of seconds to engage the gears. I don't want to encounter this problem while driving for obvious reasons. I have not confirmed it with a dealer since it doesn't do it all the time. Problem has not been inspected by anyone yet, but I've seen other posts of the expensive costs to repair. No other warning lamps of messages and this started a week ago (o/a 1 Oct 23). Second: I am getting very poor fuel consumption (about 17-18 MPG). A check with my FIXD device confirmed what I thought was the problem - "Fuel Pressure Sensor 'B' Circuit Low and Low Pressure Fuel System Pressure Too High". I don't see any safety concerns other than I might be left stranded in the desert one day. Dealer tell me that if I see no warning lamps on my dashboard, I shouldn't worry too much (hello?). I now have 115,800 miles on this vehicle.

- Converse, TX, USA

problem #250

Sep 172023

Escape

  • miles
Steering system fault. Rack and pinion replaced 1 year ago. Already starting to lock up again.

- Loudonville, OH, USA

problem #249

Aug 282023

Escape

  • 151,000 miles
The contact owns a 2013 Ford Escape. The contact stated upon starting the vehicle, the steering wheel failed to respond as needed. After restarting the vehicle, the steering wheel moved and worked as designed. The steering wheel defect message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 151,000.

- Richmond, KY, USA

problem #248

Sep 062023

Escape

  • miles
Without warning, power steering assistant stopped working. Almost wrecked my car!!

- Colbert, GA, USA

problem #247

Aug 232023

Escape

  • miles
We have problems with the power steering not working

- Anasco, PR, USA

problem #246

Aug 232023

Escape

  • miles
Have a Ford 2013 Escape SEL with 79,337 miles. The vehicle has been a lemon from the time I purchased it in 2014. Have replaced the water pump, a sensor, the turbocharger, the engine shield and now the rack and pinion steering. Stopped at a gas station and when started the car again to back out, received the 'Steering assist fault Service required' alert and lost all powering steering. Had to drive the car home. Mechanic charging $1860 + tax and a Ford dealership quoted $2593 + tax. Sent emails to the Executive Team at Ford and did receive a call back. Was told that unfortunately there are no recalls for my VIN/year. How is Ford allowed to get away with manufacturing faulty vehicles which can cause accidents, injuries or worse!! HOLD FORD ACCOUNTABLE!!!!

- Clearwater, FL, USA

problem #245

Jul 182023

Escape

  • miles
I recieved a Power Steering Assist Failure notification and then my power steering went out in my car as I was driving it making the car extremly hard to control. This happened multiple time without warning as I was driving my car. At the time my car has around 39,000 miles on it. I took my car to a Ford dealership to have the problem fixed and the repair was extemly costly, around $2,900, to replace the entire rack and pinion. From a online search this is a very common problem with this year of the Escape and a safety recall for the same issue was issued for earlier models of the Escape and other Ford models. When I spoke to the dealership, the technician confirmed that this is a common problem with Ford Escapes. I believe that later models of the Escape should be included in the recall and I'd like to be reimbursed for the work done.

- Nottingham, MD, USA

problem #244

Jul 152023

Escape

  • miles
Steering assist fault goes on and off in vehicle. Speedometer and odometer stop working.

- Glencoe, AL, USA

problem #243

Aug 172023

Escape

  • miles
All of a sudden my power steering failed while backing out of a parking space. I almost hit the car next to me because it was sudden and froze. Thank God I wasn-??t on the road! Would have crashed for sure! My vehicle is only at 111000 miles!!! Insane!!! DANGEROUS

- Waterbury, CT, USA

problem #242

Aug 132023

Escape

  • 103,000 miles
The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the steering assist fault warning light illuminated, and the steering wheel became firm. The vehicle was towed to the dealer and the contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 103,000.

- Eagleville, TN, USA

problem #241

Aug 142023

Escape

  • miles
I was driving down the road an hour away from home with 3 other passengers, when the power steering stopped working. The car was extremely hard to handle and we almost wrecked 3 Times.

- Coldwater, MI, USA

problem #240

Jul 012023

Escape

  • miles
-??Steering Assist Fault - Service Required-?? Two weeks of intermittent loss of power steering, regained by turning the car on and off again, to complete power steering loss. Very difficult to steer and park the vehicle. Many online forum with -??13 Escape owners experiencing similar issue with no resolution.

- Golf Manor, OH, USA

problem #239

Aug 102021

Escape

  • miles
Steering wheel locks up at highway speeds. Read a lot of complaints on ford escape problem. It is in the millions. Losing steering assistance while driving making the wheel impossible to turn

- International Falls, MN, USA

problem #238

Jul 302023

Escape

  • miles
electric power steering assist stopped working.

- Allen, TX, USA

problem #237

Jul 232023

Escape

  • miles
Electric power assist steering failed. Upon restart it worked fine for a time and then failed again at 65MPH.

- Fort Payne, AL, USA

problem #236

Jul 142023

Escape

  • miles
December of 2022 - Took car to shop due to engine overheat light and oil smell inside vehicle as well as other "codes coming up. Vehicle was repaired. May 2023 had to take car back to shop due to cranking and it immediately saying engine overheating, low coolant, and various other codes as well as brakes not properly functioning. Repair shop said it was low on coolant and added fluid, stated no leaks and returned vehicle. But repair shop shows it pulled 15 codes, including loss of communication with ABS control module A as well as 3 other "lost communication with" codes and the engine overheating. The NEXT day we had the same issues and had to put it back in the shop. They flushed system and replaced motor because a bad head gasket caused oil to mix with the water (again). Got the vehicle back July 10th and the traction control and braking felt off as it had before in Dec 2022 but then was fine. Noticed on 7/11 that there appeared to be something in the fluid tank that shouldn't be there (like black chunks) and called the repair shop to see about scheduling another diagnostic. On 7/13 my son was driving from work and the engine suddenly stalled saying overheating when it wasn't showing overheating. Pulled over, started to crank it back up and it was fine. On 7/14 on his was to work, he pulled to the edge of the roadway to miss multiple deer in the road and was unable to steer the vehicle back onto the roadway. The traction control kicked in and he could not steer the car back onto the road, brakes did not work and ended up causing him to crash. I have driven the car a few times when traction control would kick in when it really shouldn't and it would not allow me to steer, accelerate, or really do anything until it shut back off.

- Jeffersonville, GA, USA

problem #235

Jul 122023

Escape

  • 170,000 miles
The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown recall; however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

- Knoxville, MD, USA

problem #234

Apr 052023

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the power steering assist fault message was displayed, and the steering wheel became firm. The dealer was contacted and confirmed knowledge of the failure but confirmed that the VIN was not under recall for the failure. The vehicle was not diagnosed. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was unknown.

- Fayetteville, GA, USA

problem #233

Jun 292023

Escape

  • miles
On more than one occasion, on vehicle start up. I have no power assist steering. If I wait 5 to 10 seconds it starts working.

- Valparaiso, IN, USA

problem #232

May 172023

Escape

  • miles
My steering is suddenly bad. Rack and pinions.

- Houghton, MI, USA

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