As recent as 3/30/21 suddenly upon starting my car up the powersterring went out, fortunately, before any major movement of car. I shifted to park and shut the engine down and restarted and finally the power sterring was working. This has happened three times now and rather episodic in nature. Time to have it fixed via recall process. Please advise!

- Mobile, AL, USA

While driving down the highway 70mph, I suddenly lost power steering. I struggled to keep the car in my lane as it pulled hard to the right. My dashboard lit up with "steering loss stop safely" message.

- Comstock Park, MI, USA

Luckily had just stopped and put the vehicle in park, steering wheel shook, and then received error message of 'steering assist fault service required'. placed the car in reverse and realized I had no power steering. Performed a code scan and received a U3000 error. Taking vehicle to Ford tomorrow for additional diagnostics.

- Elberton, GA, USA

I was leaving the doctors office and started my car and the vehicle alerted me with "steering assist fault service required", I turned the off and restarted it and the alert went away and my car seems ok now but now I'm worried it will happen again while I'm driving.

- Glenn Heights, TX, USA

On 22aug2020 I was traveling from fayetteville, nc to bluffton, SC and stopped in santee, SC for a bathroom break. Started the car up to leave and had no power steering. Tried turning off and back on but no change. So, I ended up driving 1.5 hours without power steering. After being at my destination for a little over an hour I started the car to go somewhere and the steering was fine and has been since.

- Fayetteville, NC, USA

Power steering assist failure service required. Happened without warning. Vehicle had been driven steady for hours. Issue showed when starting the car after very short stop for water.very difficult to steer. Was able to reset by turning off the ignition and restarting. Internet search shows many owners with exact same issue

- Vancouver, WA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist and became difficult to steer. The vehicle was towed to bill currie Ford (815 N dale mabry hwy, tampa, fl 33614) to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 30,259.

- Tampa, FL, USA

71,000 power steering assist is failing. Power steering will go out while driving. First happened while parking, but it goes off and on while driving the vehicle. This is very dangerous!

- Middletown, OH, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was at a stand still and loss power steering functionality. The contact stated that, power steering assist service required was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and an appointment was made to have the vehicle diagnosed which was still pending. The manufacturer was notified of the failure. The failure mileage was 113,595 consumer stated this happens when driving.

- Elizabeth, PA, USA

The steering goes out randomly. Wheel stiffens up and will not move. Most times I have to turn the engine off 4 or 5 times and then it will work.. so far. But I'm worried it may not work one day.

- Jacksonville, FL, USA

I started to drive my 2014 Ford Escape and the vehicle had no power steering. I noticed the steering assist fault light was on. Luckily this happened while parked and not while I was driving on a busy road. Very unsafe. If this happened on the road someone could be seriously injured or even death. This has to be fixed soon. It seems to be all VIN numbers of the 2014 Escape.

- Juneau, AK, USA

The electric power steering assist failed and the power steering fault message appeared when backing out of my garage. After turning the ignition off and starting the car again, the problem resolved. My Ford dealer found code U3000:49 stored. Required replacement of the entire steering gear at a cost of $2559.47, including alignment. I feel fortunate that this happened in my driveway. If it had been on the highway it could have caused a serious accident. The service advisor said that this was the first Escape he has seen with this problem, but I have found numerous accounts of similar problems on the internet.

- Sun City West, AZ, USA

I started to drive my 2014 Ford Escape and the vehicle had no power steering. I noticed the steering assist fault light was on. I was able to drive from the gas station to my house, which was only a few blocks. It was very hard to turn the steering wheel. I had to have it towed to the Ford dealership. The Ford service advisor told me that the rack & pinion is internally damaged and needs to be replaced. He also stated the rack & pinion is a seal component, so that is why the entire thing has to be replaced. This is a safety concern, if I was driving at a higher speed during the failure, it could have caused a accident with no power steering. My Ford Escape is 2014, 42,000 miles.

- Nashville, TN, USA

Steering assist fault service required message on dashboard. It was in motion, starting a turn into a parking spot

- Chadds Ford, PA, USA

The vehicle was started and an error code appeared on dash"steering assist fault service required".the steering wheel would only move using extreme force rendering the vehicle none operational. The vehicle was parked when this occurred. The vehicle was turned off and then restarted and the code disappeared and the vehicle was driven home. An internet search was conducted and this appears to be a common problem with this vehicle which could render it unsteerable while driving. This has me concerned for my wife and grand children's safety as this is her main mode of transportation. Please refer to complaint no. 11292425

- Simonton, TX, USA

Power steering failed while driving. A very dangerous situation!

- Houghton, MI, USA

While driving, my vehicle suddenly shows a low coolant than engine overheat message. It immediately begins to shut down, speed rapidly decreases and power steering is lost. I must stop the car, place it in park, shut it off, wait a few minutes than restart it. Service engine light remains on. The vehicle was traveling between 55 and 65 mph on the major freeway where the posted speed limit is up to 70 mph, 3 lanes of traffic. Since the loss of power is immediate and I have no control over it, I have very little time to get out of the way of other vehicles before I am in crawl mode. The vehicle was just into the dealership for repairs and I was told it was fixed. Coolant is not low, engine had not overheated and there is no warning that there is an issue until 30 seconds before it starts shutting down. Has happened twice now and it was supposedly fixed after the first time. My vehicle has no open recalls and it has been into the dealership twice in the past 2 weeks with regards to the overheat issue.

- Minnetonka, MN, USA

Having steering issues. Vehicle shakes when driving and makes a sound like some thg thing is rubbing. Have been told by two mechanics that it is an issue with the power steering rack. Have contacted several Ford dealers and have been told it has been a common problem in the past but Ford will not cover it. Wife is scared to drive it.

- Sidney, OH, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 mph the vehicle lost power steering functionality. The contact stated that a warning displayed on the instrument panel which stated, 'do not drive vehicle'. the vehicle was taken to an independent mechanic to be diagnosed. The result was an inconclusive report for power steering loss. The vehicle was not repaired. Neither a dealer nor the manufacturer were notified of the failure. The failure mileage was 106,000.

- Corvallis, OR, USA

Driving down the street went to turn to the left and the power steering went out jumped the curb almost hit a family with a baby and apparently here's the artical of 914,000 recalls.https://www.washingtonpost.com/cars/Ford-recalls-914000-Escape-Explorer-SUVS-for-power-steering-issue/2014/05/30/A6de21ee-E810-11E3-A70E-ea1863229397_story.html now the power steering will just stop working as I turn. There was also a recall on fuel system.my car coincidentally has the same problem.as I'm driving it just stalls and I have to restart it as I'm driving..and Ford will not help. It is a safty issue.and almost caused fatalities.

- Brockton, MA, USA