pretty bad
Typical Repair Cost:
Average Mileage:
65,800 miles
Total Complaints:
10 complaints

Most common solutions:

  1. replace lug nuts (7 reports)
  2. not sure (3 reports)
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problem #10

Aug 072019

Escape SE 2.2L

  • Automatic transmission
  • 70,420 miles

On August 7, 2019, I had a flat tire. I tried to use the lug wrench that came with the car and it did not fit the lugs. It started to round them off so I called AAA. The AAA guy managed to get them off and back on using a 4 way lug wrench but he was also having trouble. I took it directly to the dealer as I was having other service work done and told them the problem. The service writer said the lugs were swollen and he believed that there was a lawsuit going on about this problem. He indicated that most of the time they just put new ones on and DON'T charge the customer. He said this was appx $120 + tax and labor normally. He had all of the lug nuts replaced at no charge for my Escape. I do not know if the replacement lugs were of the same style as the original or were solid steel lugs(what they should have been from the factory). I hope that they are the solid type.

- William B., Wichita, US

problem #9

Jun 142019


  • Automatic transmission
  • 113,366 miles


- Jamie P., Vanceboro, US

problem #8

May 092019

Escape SE

  • Automatic transmission
  • 44,960 miles

Judge is an A-hole for not recognizing class action suit.

- yawhoisputrid, Dallas, US

problem #7

Jan 042019

Escape SE 1.6L

  • Automatic transmission
  • 68,664 miles

My wife's Escape had a flat tire in the driveway the other morning so she took my car to work and I began to put on the spare... But then I couldn't seem to get the lug wrench the came with the car to fit. I tried and tried then finally gave in and called AAA and called my job to let them know I was going to be late. AAA arrived and the driver told me he couldn't take the lugs off without damaging the car and that he's seen this on plenty of Fords. He towed the car to the dealer that was able to get them off but wanted a ridiculous amount of money to change them all out.

I declined and had them put the old chewed up swollen ones back on with the tire fixed. I found a set of lugs on amazon for about $25 and took them to my local mechanic who changed them out for free while I was having the oil changed. For anyone else who has this problem with their Escape the specs of the lug nuts are ( M12x1.50 thread - Closed End Bulge Acorn Style Lug Nuts - Conical 60 Degree Seat - 19mm hex - 35.56mm long - 22.1mm wide. ) if you for those specs on Amazon you can find much cheaper alternatives to the stock Ford ones and the look the same.

- Kevin D., Centereach, NY, US

problem #6

Nov 112018

Escape SE 1.6L Turbocharged

  • Automatic transmission
  • 105,750 miles

Rear tire went flat in the driveway. Got the lug wrench, jack and donut spare to change it. Lug wrench didn't fit. Got my old T tire wrench out didn't fit. Went to my wife's 2015 Ford Fusion..no lug wrench in the jack kit. Realized I had roadside assistance with my insurance called them. Came out to change tire. None of his lug sockets would fit either. Said the lug nuts swelled up. Said he could get them off but may wreck the nuts. Had to pound a socket on and gingerly loosen them. Finally go them all off, replaced the tire with the spare.

- Todd O., Watertown, US

problem #5

Oct 022018

Escape SE

  • Automatic transmission
  • 47,750 miles

I had a flat on 10/2/18. AAA came out to change it, but couldn't. Even tried different sockets, thinking Ford has developed a new size of lug nut. Of course it didn't work. Had to air the tire up enough to get it to the Discount tire but of course this further ruined the tire. And they couldn't get it off. So a new set of lug nuts on all the tires and a new tire. Prior to this I had only taken this car to the dealership for oil changes and tire rotations. So the Ford Dealership KNEW there was a problem with the lug nuts and didn't do anything about it.

This is the part that makes me mad. What if I had been out in the middle of nowhere and had to change what should be a pretty simple thing, changing a flat tire, and couldn't get the lug nuts off! So, what seemed like a good idea to the "creator" of these lug nuts, failed to test them out properly and are causing a lot of people a lot of grief and could quite possibly put people in dangerous situations.

Ford took something simple and created a pile of trouble for themselves.

- tmj10, Manvel, US

problem #4

Feb 202018

Escape Limited 2.4L

  • Manual transmission
  • 51,500 miles

All I wanted was to replace my tires. I bought the tires and the guy installing them tells me that due to the swelling he cannot risk taking the lug nuts off due to their terrible condition and tells me I have to come back with new lug nuts just to get the tires I already paid for. At least he will install them for free, I just have to go buy new ones (thanks for good people out there) It's just such an inconvenience and so frustrating when there's snow on the ground and my tires are crap right now!!

- Coneda W., Englewood, US

problem #3

Nov 202017


  • Automatic transmission
  • 65,000 miles

I feel Ford should replace the swollen lug nuts, since they are aware of the problem, but continue to use the same type. Cost to replace is about $200.00.

- Steven T., Springboro, US

problem #2

Jan 162017


  • Automatic transmission
  • 49,000 miles

Had a flat a few months ago. AAA had major trouble getting the lug nuts off as I now recall. Took car to dealer for routine service today. Dealer said lug nuts were swollen and needed replacing. That sounded like the punch line to a bad joke. Bad joke on the consumer. Googling found dozens of reports, mostly to Ford vehicles because they put a cheap cap on the lug nuts that allows water to seep under and rust/corrosion causing the cap to swell. Only way to remove sometimes is to destroy the nut. People complained as well that standard tire iron won't work with the swollen nut, creating a roadside safety hazard.

I realized that my 2010 Ford Fusion had the same problem. Will report that separately.

- asheon, Rocky River, OH, US

problem #1

Sep 162016

Escape LX 2.4L Ecoboost

  • Automatic transmission
  • 41,234 miles

Took the Escape to dealer for oil change and tire rotation, 41234 miles. Every service since new has been a Ford dealer. They found the lug nuts (all20) to be "swollen. Service rep said it is due to the two dissimilar metals the lug nuts are made of. He and the service manage both indicated it has happened many times in their experience. They charged $8 each, so $160 plus tax to replace all. Even though we have the "extended warranty" there is no coverage from Ford. Th vehicle has never been in snow or ice, no salted roads. Contacted Ford customer care and they opened a case and referred me back to dealer.

Update from Sep 16, 2016: The new lug nuts are exactly the same as the old ones. Guess they'll do the same thing in 40,000 miles. Dealer recognizes the problem but Ford stonewalls.

- Ken C., Tampa, FL, US