tires slashed nearest to rim 2 seperate events in 2 months
This 2014 Ford Escape was a certified used vehicle complete with bumper to bumper extended warranty.
The first tire blow out cost us time, trouble, pain in the A-- to deal with the Town Ford service department because they refused to see it as their problem. They blamed it to road hazard and that was not covered in the warranty. So after much discussion they agreed to split the cost of the tire. I was charged $128.-
Now I have a second event on another tire. It's the same old argument : Road hazzard. But the more I look at the rim and the tire I believe that this is a defective design on the part of Ford. Going over a pothole could potentially cause the rib to slice the edge of the tire wall and create this problem. Fortunately for us, there has been no injuries. But an event like this at high speed on the freeway could be deadly.
At this point I am afraid to have anyone in my family drive this vehicle. I am seriously considering selling it back.
click to see larger images
tires slashed nearest to rim 2 seperate events in 2 months
This 2014 Ford Escape was a certified used vehicle complete with bumper to bumper extended warranty.
The first tire blow out cost us time, trouble, pain in the A-- to deal with the Town Ford service department because they refused to see it as their problem. They blamed it to road hazard and that was not covered in the warranty. So after much discussion they agreed to split the cost of the tire. I was charged $128.-
Now I have a second event on another tire. It's the same old argument : Road hazzard. But the more I look at the rim and the tire I believe that this is a defective design on the part of Ford. Going over a pothole could potentially cause the rib to slice the edge of the tire wall and create this problem. Fortunately for us, there has been no injuries. But an event like this at high speed on the freeway could be deadly.
At this point I am afraid to have anyone in my family drive this vehicle. I am seriously considering selling it back.
- trucios, Redwood City, CA, US