The contact owned a 2017 Ford Escape. The contact stated that while starting the vehicle, the instrument panel began flickering. The contact stated while driving 40 MPH, the flickering ceased. The contact stated that shortly after the flickering stopped, the steering wheel became firm, and was unresponsive causing the vehicle to collide with a telephone pole. There were no injuries sustained. The contact stated that the air bags deployed as designed. A Police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed and deemed a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.

- Livingston, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 35-?"40 MPH, the contact heard an abnormal knocking sound coming from the vehicle. The contact stated that the steering wheel was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the engine was replaced under a Customer Satisfaction Program at approximately 45,000 miles. The vehicle was taken to the same local dealer, where it was diagnosed that the flex plate was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

- Surprise, AZ, USA

while driving the steering sweerves to the right doesn't do it all the time

- Columbus, OH, USA

The contact owns a 2017 Ford Escape. The contact stated while pulling out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality. The message "Steering Loss. Stop Safely!" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering rack assembly needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 68,840.

- Lowell, MA, USA

When driving the vehicle an error pops up stating steering fault service now. When this pops up the steering tends to go tough. If you turn off the vehicle and turn it back on the error goes away and the system does not store any codes. There is no reason or repeat action to trigger this error. It was coming up monthly and the last month has popped up 3 times. This is a huge issue especially for myself who has kids and if something happened to my steering while driving I would be screwed. I have attached one service invoice but have been to a dealership 3 total times to get this issue looked into.

- Ravenna, OH, USA

I was driving to NY from NC when my power steering went out in the mountains of PA there was no warning at all just all of a sudden could not barely turn the wheel. When I pulled over a warning then did come on when I turned the car back on stating steering assist failure needs service. I had to continue to drive because it was late in the evening. When I got to NY I took it to the cord dealer and they stated it is the steering rod that needs replacing and it is costing me $3166 plus tax!! The car only has 53,000 miles on it and of course is no longer under warranty!

- Leland, NC, USA

Engine began smoking and had to be replaced 2 days after purchase (in 2020- covered under warranty.) Failed inspection for front end suspension problems which was covered under warranty at first but a year later needed struts and tie rods replaced.. In 2021 the transmission suddenly failed, cost $5,000 to repair out of pocket. The other day the power steering assist suddenly stopped working and I was told it would be $150-3,000 to fix.

- Worcester, MA, USA

My power steering has gone out 6 times in the last month. It has happened once while driving on the road, and the other times in parking lots while attempting to park. I get the error Service Steering - the electric power steering system has detected a fault. I turn the car off and back on, and steering returns, but the problem persists. Since this occurred while driving at an intersection, it was extremely dangerous and I almost drove straight into another vehicle because I couldn't steer manually. I took it to a dealership, who couldn't replicate the problem. There were no other warnings or messages prior to the failure and appeared the first time the failure happened. I am concerned for my safety and the safety of others and don't feel comfortable driving the car.

- Stevensville, MI, USA

At 71,000 miles, steering fault service now keeps showing up. Steering would lock up out of the blue. Dealer states rack and pinion needed to be replaced. Ford should do a recall since a lot of people are having the same problem and it is extremely dangerous to lose steering while driving.

- Tampa, FL, USA

Steering stopped working abruptly, was driving and my car made 3 beeps and a message saying steering assist fault service required appeared and immediately I lost all control of the steering. Had I been traveling on a 70 mph highway and not a 30 mile an hour local road I could have gotten seriously hurt or possibly hurt another driver on the road. Prior to the incident there was no steering issues what so ever. I took it to a local Ford dealer and the steering rack has failed and needs replacing.

- Rome, NY, USA

I am reporting coolant leaking into my engine causing my engine to lock up at around 75k to 80k miles. Torque converter needing to be replaced at around 80k miles. Torque converter clutch solenoid needing replacement at 80k miles. Rear CV joint axel needing replacement at 85k miles. Control arm replacement at 100k miles. The only recall is the transmission bushing, in which I haven-€™t fixed because I can-€™t move my vehicle out of my driveway. I have spend almost the same amount on this vehicle repairing it that I owe. The vehicle in a whole needs to be recalled. They are not safe and very costly in the long run. I am not happy with only 2 recalls being reported on this vehicle because I-€™ve read over 600 reviews with the same known problems and nothing has been done about it! If ford isn-€™t going to fix the known issues then the NHTSA needs to help the consumers and report these issues!

- Paragould, AR, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and overheated. Additionally, the steering wheel seized. The message that the engine was overheating and to pull over was displayed. The contact was able to pull over. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the repair was not covered and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 89,100.

- Lansing, MI, USA

The vehicle steering is very stiff and it is difficult to drive. When moving at lower speeds it is almost impossible to turn the vehicle.

- Monroeville, PA, USA

The -€œsteering fault failure-€ warning came on after an alarm, stating that it needed immediate repair. Within less than 5 minutes, steering failed. Wheel was practically locked. I was just about to make a U-turn when this occurred. I was lucky not to be on a busy road. Dealer states it can not reproduce problem. For safety-€™s sake, the steering rack should be replaced since this is the second time this happened. The last episode occurred when the dealership was changing hands and was not followed up on. Now the dealer called, stating problem is not reproducible. I feel like I-€™m driving an unsafe vehicle, with no recourse. The car is still covered with an extended warranty, which is proving worthless.

- Linden, NJ, USA

Rear trail arm bushings are gone on both sides

- Hanover, PA, USA

I was on a parkway when the power steering stopped working suddenly. Controlling the vehicle became extremely difficult. I have not been to the shop due to availability, but the OBD sent a message that power assist failed.

- Capital Heights, NY, USA

Steering wheel was locked when went out to go to work. Finally got steering wheel unlocked and tried to continue to my destination. Power steering went out completely after a couple of turns. Vehicle towed to shop for determination of problem.

- Springfield, IL, USA

When turning into my subdivision off of a main road, my power steering completely failed when turning and I was stuck horizontally in the road. Luckily nobody was coming otherwise I would have been t-boned. There was no warning until after I was stuck that there was a -€œpower steering failure-€ and it only flashed for a moment. I had my entire steering rack replaced 4 months ago because of the same issue.

- Saint Peters, MO, USA

While driving the Escape the steering suddenly became unresponsive and the steering wheel became very very hard to turn, we were barely able to get off the road. On the instrument panel a warning light said Steering Problem Service Vehicle Immediately. The car was towed to Ford Dealer where it has sat outside now for 3.5 weeks without any service, due to issues at the dealership beyond my control.

- Cresco, PA, USA

The steering fault detected error comes on the console and the car loses power steering. This happens while driving. When brought it to the shop they were not able to find a problem. This same issue happened again today while driving- concerned their is a correlation to when it is hot out. Searched recall and found this issue with the 2008-2013 Ford Escapes but not for this model. Searched some forums and noticed some others with this same problem.

- Denver, CO, USA