The contact owns a 2018 Ford Escape. The contact stated she noticed that the check engine warning light was flashing on and off. The vehicle was taken to the dealer where they stated that there was a misfire in cylinder three and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to the dealer and they replaced the coil pack but the failure occurred once again. The vehicle was then taken to the dealer, and they stated that coolant fluid was in the engine compartment. The vehicle was not repaired. The manufacturer was contacted, and they stated that there was nothing they could do and advised to contact to call the NHTSA Hotline. The failure mileage was 74,125.

- Rochester, NY, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the accelerator pedal was depressed but the vehicle delayed responding. The contact noticed white smoke coming out of the tail pipe. The check engine warning light was illuminated. The contact was able to drive to her nearby residence. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine cylinders. The vehicle was then towed to the dealer who provided the same diagnostic result as the independent mechanic. The dealer repaired the vehicle under Ford Customer Satisfaction Program Number: 19B37; however, the failure persisted. The vehicle was taken back to the dealer who informed her that the vehicle could not be repaired under the updated Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified and informed the contact that the vehicle could not be repaired under the updated Customer Satisfaction Program due to the mileage. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Ocean City, NJ, USA

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the message "Engine Overheating - Stop When Safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.

- Clayton, NC, USA

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can-??t be fixed til 4th Qtr 2022"?"!!!!

- King William , VA, USA

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 50 MPH, the vehicle started jerking and running rough. There was no warning light illuminated. The contact stated that the vehicle lost motive and electrical power. The contact was unable to restart the vehicle. The vehicle was towed to an unknown dealer where the failure was diagnosed as engine failure with an internal coolant loss. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. A case was opened with the manufacturer. The approximate failure mileage was 73,000.

- Benton Harbor, MI, USA

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle and attempting to reverse, the vehicle started to misfire. The check engine warning light was illuminated and the message "Engine Fault, Service Now" was displayed. The contact turned off the vehicle, refilled the coolant reservoir, and was able to drive to an independent mechanic, who diagnosed that coolant was leaking onto the engine cylinders. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 109,000. The VIN was not available.

- South Chesterfield, VA, USA

The engine of my 2018 Ford Escape failed while driving, indicating it was overheating and to pull over and turn off the vehicle immediately. I could feel a loss of response of the engine while I was driving accompanied by shuddering and an odd noise. This happened within 3 minutes of leaving my house on a cold day, traveling about 1/4 mile. Fortunately, I was on a back road with a low speed limit and could pull over to the shoulder safely. However, had this been on a highway I may have had major safety issues with loss of acceleration and ability to safely move my vehicle to the side of the road. The problem was confirmed by an independent auto shop as well as the dealership by inspection where antifreeze was found to leak into the engine block and cause engine failure. This was noted as a service bulletin by the dealer, but never as a recall nor was it shared with car owners. My vehicle has only ~43000 miles on it. The check engine light to my vehicle turned on a few weeks prior to the engine failure. A diagnostic check by a service provider indicated a cylinder misfire caused by worn out spark plugs or ignition coils and repair was not urgent. This was also 1 week after I had my car inspected by the dealer for a tune up, oil change, and general check where I was told everything looked normal. The check engine light went off for periods of time before coming back on and there was a slightly rougher idle to the vehicle, but no obvious warning signs indicating engine contamination with antifreeze and imminent failure. I was told a compression test of the engine could have helped spot the problem before engine failure, but this was not confirmed by the car dealer.

- Three Bridges, NJ, USA