1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 93,032 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Ford Escape hybrid. While driving at 45 mph, the vehicle independently engaged into electric mode. The vehicle started to lose power when the failure occurred. The failure recurred and the contact would have to shut off the engine and restart it to initiate back into fuel mode. The vehicle was taken to the dealer and it was determined that the vent door that cools the main battery failed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 117,000.
- Hemet, CA, USA
Picked up my car from dealership, (recalled) electronic coolant pump replaced. Having dealt with the "stall-like condition" described in the safety recall notice 14S19 / NHTSA recall 14V-526, I was expecting the newly installed water pump to affect my car's recent performance. Fifteen minutes from the dealership, going 65 mph on the freeway, the pull over safely now message flashed. And then my car stalled. Makes me wonder if the safety recall listed the wrong replacement part.
- San Luis Obispo, CA, USA
The contact owns 2007 Ford Escape hybrid. The contact stated that while driving at 65 mph, the vehicle jerked and stalled. In addition, the contact stated that pull over was displayed across the message board. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V526000 (hybrid propulsion system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown but the current mileage was 71,000.
- Davenport , IA, USA
On a trip from cincinnati oh to bloomington in, roughly 140 miles, the check engine light came on several times with no apparent driveability issues. The return trip a few hours later, however, on a busy highway at 75 mph the vehicle suddenly lost power showing the message "pull over safely immediately". it was difficult to navigate to the shoulder without power, and very frightening. After a few minutes I was able to start and run the vehicle again for about 10 minutes before experiencing the power loss again. After a tow and oil change I was sent on my way only to have the same issue again several times before getting another tow all the way home. This has happened several times since, only at highway speeds, always dangerous and scary. The dealer is replacing the merc pump and a couple other items for a cost of over $1200. This should be a recall issue--so many complaints already lodged and such a dangerous situation.
- Cincinnati, OH, USA
While traveling on an interstate highway, the vehicle displayed "stop safely now" message along with an audible chime and a red triangle with exclamation point symbol. The gas engine shut down and the vehicle lost power coasting from highway speed to around 35 mph. The vehicle remained under hybrid electric power allowing me to move to the side of the road. My vehicle is around 7.5 years old and has 89,000 miles. I researched this issue and it appears to have occurred with several of these type vehicles. The dealership reported that they retrieved error codes P1aod, P0A3E, B139. The dealership says that it requires replacement of the hybrid drive train motor electronics cooling system (mecs) water pump (part# 5M6Z8C419A) and (part# al8Z19E66F). There is a technical service bulletin (tsb) 08-24-5 that seems to relate to similar problems. The problem is not covered by the manufacturer 8 year /100,000 mile hybrid warranty according to Ford customer relations despite both parts being part of the hybrid drive system.
- Arlington, VA, USA
I was driving on the freeway when the engine shut off and 'master vehicle electrical hazrard warning lamp' came on. Fortunately I only had to cross one lane in modest traffic. The owner's manual instructions state 'stop the vehicle, shift to park, turn the key to off position and attempt to restart the vehicle. If the fault remains, the vehicle may require resetting the shut-off switches.' Following the instructions, I was able to restart the vehicle and continue driving without resetting any switches. The warning light remained off and has not come back on again. I have sheduled an appointment to take the vehicle to a dealer. In the mean time I have searched the web for drivers with similiar experiences and have come across quite a few. I personally do not feel safe driving a vehicle that can shut off without warning, especially on a busy highway. The fact that Ford has instructions in the owners manual for 'resetting the fuel pump/high voltage shut off switches' is alarming in itself essentially I can be traveling in urban rush hour traffic and a computer can decide to shut off the engine. I urge you to require Ford to address this defect.
- Boulder Creek, CA, USA
- Vallejo, CA, USA