4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,239 miles

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problem #1

Nov 062010

Escape Hybrid 4WD 4-cyl

  • 21,239 miles
A problem that surfaced again after experiences many times since the above mentioned incident date: A wrench sign was coming on the dashboard frequently, and sometimes disappeared itself without doing anything.similar sign or indication for oil change was also experienced even after a scheduled oil change was done with the dealer. When the problem was reported in early period, I (the customer) was advised to disregard, because the mechanic forgot to reset after the oil service, when Ford customer service was notified today (11/7/12), it was acknowledged as a service issue, which I do not agree. Since the problem existed when the vehicle was new in early stages after the purchase, my concern is that this is a manufacturing defect with battery door which malfunctions, and does not allow ventilation on & off. The battery was down, all controls disappeared and the car was locked in position about two years ago (approximate June 2010). That time a major service was performed, which required a month long period to fix it. (safecar reference 365127). Unfortunately, I never heard back from your office on this past issue and complaint. Since both problems have to do with battery and monitoring devices, I would like to inform for safety of all using this model. Please let me know your findings on battery vent door functioning. Thanks

- Hightstown, NJ, USA