10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Excursion:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jan 292005

Excursion

  • miles
Complaint received via E-mail. In our truck, the left rear seat belt retractor bolt loosened and detached of its own Accord while buckling child in booster seat. Car was driven directly to dealer for inspection. Service manager verified mechanism had not been altered. Original lock-tight had not held bolt, perhaps not enough lock-tight applied. He applied more lock-tight and re-bolted seat belt retractor. Seemed to be holding up fine. How many other bolts were left not tightened on unsuspected Excursion, and were vulnerable to detaching with eventual use or in an accident? it was dreadful to think that just minutes before detaching.

- Newport Beach, CA, USA

Add Complaint