10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Sep 152015

Expedition

  • 220,000 miles
The contact owns a 1997 Ford Expedition. The contact bought the vehicle with a known shift cable assembly failure. The vehicle was taken to an independent mechanic where it was repaired, but the details of the repair was unknown. The VIN was not included in NHTSA campaign number: 097V171000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 220,000.

- Montpelier, VA, USA

problem #9

Dec 302014

Expedition 8-cyl

  • 90,000 miles
The vehicle would then not be able to shift the transmission from one of the drive gear positions into the park position even though the gear shift selector would indicate "park. Have accident, the car roll over to another car, I can"T park down hill is to dangers, is not safety.

- Renton, WA, USA

problem #8

Dec 302014

Expedition

  • 90,000 miles
The vehicle would then not be able to shift the transmission from one of the drive gear positions into the park position even though the gear shift selector would indicate "park. Have accident, the car roll over to another car, I can"T park down hill is to dangers, is tot safety.

- Renton, WA, USA

problem #7

Jan 172012

Expedition

  • 160,000 miles
The contact owns a 1997 Ford Expedition. The contact viewed NHTSA campaign id number: 97V171000, power train, automatic transmission, gear position indication (prndl) and stated the vehicle would not properly shift into park gear. When she tried to shift into park, the vehicle would roll. She had to apply the brake pedal, shift into neutral gear, get out of the vehicle and push it back into the driveway while forcing the gear into park. When she tried to start the vehicle it failed to start unless it was in neutral gear. The vehicle was not repaired. The dealer was notified and stated there were no recalls. The manufacturer was notified and stated they would document the call; otherwise, there was nothing they could do. The failure mileage was 160,000.

- Clarksville, TN, USA

problem #6

Dec 312011

Expedition

  • 140,000 miles
The contact owns a 1997 Ford Expedition. The contact stated that while the vehicle was idled in the driveway, he noticed that the exterior and interior lights were flashing, the stereo would turn on and off, and the door locks would lock and unlock. The contact unplugged the battery and the vehicle operated as normal. In addition, the contact stated that the transmission completely failed and the contact noticed water leaking in from the windshield onto the dashboard. Both the dealer and manufacturer were notified, but denied any assistance with repairs of the failure. The vehicle was not repaired. The failure mileage was 140,000 and current mileage was 197,000.

- Middleburg, FL, USA

problem #5

Jan 012007

Expedition 4WD 8-cyl

  • Automatic transmission
  • 110,000 miles
The contact owns a 1997 Ford Expedition. The contact stated that the vehicle fails to start when he turns the ignition and the power locks fail to operate. The vehicle has been jump-started and tested and all of the components appeared to be working normally. The contact stated that the four wheel drive feature fails to engage, although the indicator on the instrument panel illuminates. He has not notified a local dealer or the manufacturer because the failures are intermittent. The engine size was unknown. The current mileage is 114,000 and failure mileage was 110,000.

- Exton, PA, USA

problem #4

Dec 212006

Expedition

  • miles
I have a 1997 Ford Expedition which has had the following symptoms: The fan blower stays on while truck is off, the battery dies for no apparent reason after truck has sat unused for short periods, various lights on instrument panel come on and off while driving(including ABS, airbag, all 4WD related lights, low wash, check engine), overdrive light blinks, speedometer doesn't work, truck doesn't accelerate and shift properly, radio comes on when truck is off. Clicks and beeps can be heard sometimes when in use and off. The dealer said the GEM and fuse box were damaged by water leaking from windshield. They replaced parts(for $600 and told me that I had to go and get the windshield fixed. I asked how they knew the water was certainly coming from windshield, and they said because of location etc. And I asked them what will happen if it rains after I pick it up and before it gets looked at. They said I'd be fine if it's within a few days ("just don't wait a month"). well I picked it upon the evening, and made an appointment for the next day for windshield. It rained overnight, though I even covered the area as best I could. I woke up to the radio blaring from my truck. I turned the truck on, shut it back off, radio still played so I shut its power off. As I drove to work, some of the other things started to happen again as well. I am not happy that (a) I have had to pay for Ford's inadequate workmanship and (B) I now have to fight with them about what is going to happen now since the rain has already screwed it up again because they left it in my hands before the leak was fixed. That truck never should have left their garage until it was taken care of. I don't know why they couldn't do it themselves, but they could have at least had the glass company come and do it there. This clearly is a common problem with Expedition, and I think Ford should be forced to do something about it. Electrical malfunctions are not something to let.

- Waterford, PA, USA

problem #3

Feb 172003

Expedition

  • miles
When the gear was shifted into drive, the vehicle accelerated in reverse, which caused a minor accident.

- Helotes, TX, USA

problem #2

May 092001

Expedition

  • miles
Odometer failed.

- North Richland Hills, TX, USA

problem #1

Aug 011998

Expedition 4WD

  • Automatic transmission
  • miles
Speedometer malfunctioning.

- Coronado, CA, USA