10.0
really awful- Crashes / Fires:
- 1 / 51
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 45,885 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2000 Ford Expedition. While stationary, the vehicle erupted into flames. The contact was alerted of the fire by neighbors. The fire department was contacted to extinguish the flames. The vehicle was destroyed. An investigator assessed that the failure was due to a defective cruise control deactivation switch which was related to an unknown manufacturer recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 130,000.
- New Orleans , LA, USA
Recall on the cruise control on what was my 2000 Ford Expedition.
- Little Rock, AR, USA
My 2000 Ford Expedition caught on fire while parked in my drive way (which is a total loss). The vehicle had not been in use for about a day before it caught on fire. The vehicle was parked so close to the garage door that if I were not out side at the time of the fire I would of probably seen my house burn down as well. The garage door although sustained some damage. After the fire was put out by the fire dept. I was asked if there were any recalls on the vehicle. When the VIN was checked on Ford website it turned out that the vehicle had a recall on the cruise control switch which we were never notified of. Not only were we not notified but no were on their recall did it say of the damage it could cause. I found out by internet research that if it is not replaced it could cause under the hood fire.
- Encino, CA, USA
The contact owns a 2000 Ford Expedition. In 2007, the contact received a recall notice regarding the cruise control. The vehicle was repaired at that time. Two years later, the vehicle burst into flames while parked in the driveway. The fire department extinguished the fire and stated that it was caused by an electrical malfunction with the cruise control. The NHTSA campaign id number was unknown. The failure and current mileages were 134,000.
- Chesapeake, VA, USA
A 2000 Ford Expedition parked in the yard for 3 hours and suddenly started burning under the hood. We didn't smell anything burning.it just started to burn after 3 hours. Is there a recall on this truck? it has cruise control. Thank you.
- Pawtucket, RI, USA
Our 2000 Ford Expedition caught on fire after sitting in our driveway for approximately 11 hrs.
- Wellington, FL, USA
1 1/2 hours after parking the car in our garage we heard something in the garage and found the Expedition on fire. As a result our house burned.
- 0000, GA, USA
We had been advised regarding the recall on the speed control. Before the part was available, we had taken the vehicle in for service. At the time, the service dept. Deactivated the switch. Before the part was installed, the vehicle caught on fire and was beyond repair. We informed the Ford company and a letter was sent to us stating that this was our fault for not having the part installed.
- Los Angeles, CA, USA
The Expedition caught on fire and burned to the ground on May 17, 2007 while parked in the driveway 5 feet from my house and 5 feet from my husband's truck parked in front of it, part of my husbands truck, fence and house burned.
- Spring, TX, USA
The contact owns a 2000 Ford Expedition. The vehicle spontaneously ignited while parked. The fire department extinguished the fire, but the vehicle was destroyed. The contact used the cruise control earlier that day. A fire report was filed, and the contact will attempt to get pictures of the vehicle. The current and failure mileage were 17000.
- Phoeniz City, AL, USA
- the contact owns S a 2000 Ford Expedition with an odometer reading of 150000 miles. The contact stated that the vehicle was parked in the driveway when it caught on fire. The contact was able to put out the fire without contacting fire department. As the contact was putting out the fire under the hood they found that the master cylinder melted and was a possible source of the fire. The cruise control wasattached to the braking system, and the recall 05V017000 concerning ) vehicle speed control:cruise control could be a cause as well.
- Greenville, TX, USA
- the 2000 Ford Expedition's speed control deactivation switch overheated and caught on fire. The contact saw smoke in the vehicle. The ignition was off and the vehicle was parked. The contact was informed by her neighbor that there was a recall on the vehicle. The fire was contained to the cruise control compartment. The contact's husband was injured while attempting to extinguish the fire. Per NHTSA recall campaign id number : 05V017000; this condition could lead to a fire. Fires have occurred while the vehicles were parked with the ignition off. Updated 2/13/2007 -
- Palm Bay , FL, USA
: the contact stated while the vehicle was parked in a parking lot at an apartment complex, the vehicle caught on fire. The fire originated from under the hood. The fire department was called and extinguished the fire. There were four-five other vehicles damaged as a result of the fire. The manufacturer informed the contact that the vehicle was included in the recall # 05V017000, regarding the vehicle speed control;cruise control. There were no problems with the vehicle prior to the incident.
- Dallas, TX, USA
2000 Ford Expedition brakes failed and vehicle would not stop. Upon inspection mechanic determined there was a faulty cruise control part.
- San Diego, CA, USA
On August 7, 2005, my wife, 3 year old son and I drove our 2000 Ford Expedition up to Wisconsin to my uncle's lake cottage. The trip was around 120 miles one way. We drove home, another 120 miles, and parked the Expedition in our garage about 7:30 pm. It had run flawlessly, and there were no problems evident with the vehicle. At about 2:30 am on August 8, my wife and I awoke to the sound of our smoke detectors in our house, and the house was filled with smoke. My wife ran ahead of me out of the house, and I crawled into our son's room down the hall. He was still asleep, and I reached up, felt his body, grabbed him and tore down the stairs out the front door. Our neighbors were already outside as they had heard crackling and banging from the garage- it was totally swallowed by flames. I had a '98 F-150 4X4 that was parked outside the garage, and when the garage door fell and the whole house went up in flames, it caught on fire too and was totaled. The fire departments from 5 towns all showed up and put the fire out. By the time they arrived, our house and both vehicles were completely destroyed, and the East side of our neighbor's house had the siding, windows and roofing burned off.....that house is over 75 feet away from ours. My wife, my son, our dog, and I all got out safe - we lost our family cat. We lost nearly every single material possession we own in this fire....and further investigation by our insurance companies and Ford have deemed it was indeed the cruise control switch that started the fire. We now are living in a rental house waiting for our burned house to be rebuilt....it has been nearly 4 months and nothing has been done due to permit complications.
- Sugar Grove, IL, USA
Rolling up driver window-clicking noise/ticking in front end during slow turns-slowing down/engine vibration and roaring on acceleration/accelerator sticking while using cruise control/electrical problems(I.e-windows rolling up and down w/out prompting, door locks inoperable, running board lights flashing on and off or non-functioning, illuminated temp. And compass flashing or non-functioning, fan in A/C running for no reason w/vehicle off and keys out of ignition, indicator lights in dash flashing on and off, wipers operating w/out prompting, rear window wiper non-functioning, stereo only working in park and reverse or not at all, electrical clicking noise under the dash, left blinker faster than the right)/black foam substance coming from A/C vents/thumping noise right wiper when in use. The problems have been reported to Ford dealer and they stated it was a bad GEM module and told us that it was getting wet. They stated to disconnect the battery when the vehicle is parked. These problems are worse when it rains. They also stated that this will happen if it is humid. We live in Florida, I don't think that we should have to disconnect the battery everytime we park the vehicle. But if we don't, we have all of this going on when the vehicle is off and then the battery goes dead. I was driving on the highway and all of these things started happening at one time, it was raining. I almost lost control of the vehicle trying to get the wipers to function and get the vehicle off the road until all of this stopped. I bought the truck used from a local dealer back in November of last year. The problems began almost immediately. As the problems have gotten worse, I looked this up on the internet and found that Ford knew about the problem with the GEM module, just as they knew about the cruise control problem and they are doing nothing to fix it. As I stated above, their answer to the problem which they knew existed, is to disconnect my battery everytime I park the vehicle.
- San Mateo, FL, USA
Contact owns a 2000 Ford Expedition eddie bauer edition) and it caught on fire on 8-19-05 in the driveway. She reported of having no problems prior to this. The fire deptartment was called, and they determined that the fire originated under the hood. The vehicle was completely destroyed. She has not yet talked to Ford. The vehicle has cruise control. The fire department told her there was a recall 05V017000. She was not the original owner, and S never received a recall notice.
- Griffin, GA, USA
The consumer has Ford Expedition 2000. Vehicle was parked in garage at approximately 10:00 am on August 2, 2005. Vehicle was turned off and garage was closed, and at approximately 1:00 pm, after smelling smoke they discovered an intense fire under the hood that aggressively grew and within a couple of minutes and consumed the entire garage.home and business. Their home is over 80 percent burned, they lost both vehicles in fire. The people escaped the fire.
- Sugar Hill, GA, USA
2000 Ford Expedition caught on fire while parked in the garage. The vehicle was parked in the consumer's garage for about 3 1/2 hours when it suddenly caught on fire. The consumer's wife was treated for smoke inhalation.
- Garland, TX, USA
- Finksburg, MD, USA