10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
72,605 miles

About These NHTSA Complaints:

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problem #4

Apr 252011

Expedition 8-cyl

  • 94,000 miles
About two weeks before my car wouldn't go into drive I had it towed to the dealers. They fixed the problem it was a brake switch and solenoid. That needed replacing $300 later its fixed. During the weekend my cruise control light kept flashing. My mother, daughter and I were waiting for my son who was at track practice on Monday 4-25-2011. We were waiting in the car and listening to the radio. I started my car to make sure it was going to start. As I started it was full of smoke so I open the hood and there was a little spark fire. I look into my car to find water and I returned to attend to the problem and it was in full flame. I called the fire department to report fire. The parking lot was full of parents and children also waiting for there children. There's serious fire damage under the hood wires and sensors. I have taken pictures as proof. Oil spills from the reservoir. Thank god we were there to stop it from loosing the vehicle and our lives. I wanted to find out information for myself. What I need to do" is this Ford fault for not informing me that there's been thousand of cases of mine. I bought my car less than a year ago. I was never notified of any recalls or faulty wiring let alone car fires??" my kids and I don't know if it's drivable. I haven't drove it since. I am going to Ford dealership tomorrow 4-29-11.

- Chula Vista, CA, USA

problem #3

Nov 022008

Expedition

  • 83,000 miles
The contact owns a 2002 Ford Expedition. In 2006, the vehicle was repaired according to a recall. A couple of weeks later, the brake indicator illuminated and brake fluid began to leak. The contact took the vehicle to the dealer and they repaired the failure at the contact's expense. The NHTSA campaign id number was unknown. The failure and current mileages were 83,000.

- Allen, TX, USA

problem #2

Dec 012007

Expedition 4WD 6-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2002 Ford Expedition. While driving approximately 5 mph, the contact attempted to park the vehicle on a steep hill. She depressed the brake pedal, but the brakes did not engage. She did not park on the hill because she feared the vehicle would roll away. The dealer stated that the emergency brake was the cause of the failure. They replaced both brake cables, rotors, and rear pads. The current and failure mileages were 80,000.

- West Field, MA, USA

problem #1

Jul 032003

Expedition 8-cyl

  • Automatic transmission
  • 33,420 miles
2002 Expedition 5.4L - when braking, vehicle accelerates. Brakes were applied as hard as possible yet the vehicle accelerated against the brakes. This has happened 3 time before. Speed of vehicle ranged from 5 or 10 mph to 50 mph at time of problem. Vehicle has been taken to local dealer but no problem was found. This last time we almost rear ended another vehicle. Appears to occur only when slowing down for a stop. Will take vehicle to dealer yet again.

- Elgin, TX, USA