10.0
really awful- Crashes / Fires:
- 0 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First I had a fuse blow, that prevented the car from being put into gear. Once the fuse was replaced, it was fine. A week later, while stopping at a gas station, with the car turned off, smoke started coming from the front of the hood. Within minutes the whole engine was on fire. It wasn't until later that I found out that this problem was nation wide! I bought the car from a dealer, that was not a Ford dealer, so I received no recall notices! the car was totaled.
- Indianapolis, IN, USA
Ford has a recall on 2002 Ford Expedition. In December 2005 they put a harness on the switch because switch was not leaking then. In September 2006 my cruise control went out because of the switch leaking and subsequent failure. At that time Ford made us pay for this repair job even though they know these switches are bad. We have the part that they replaced. Recall should advise that they are only keeping the bad switch from starting a fire, not replacing a defective switch.
- Leesburg, GA, USA
The contact received NHTSA recall letter campaign 05V017000 concerning the speed control deactivation switch. He awoke to discover that this vehicle caught on fire during the night. There was extensive damage, and the insurance Agency deemed the vehicle a total loss. No repairs could be made due to the damage sustained by the fire.
- Baconton , GA, USA
On the early morning of July 2, 2005 a fire started in our 2002 Ford Expedition. This has subsequently been confirmed by the houston fire department and 2 independant consultants retained by our insurance company. They indicated that the cause of the fire was the cruise control brake deactivation switch. The fire destroyed both of our vehicles and our home. The total damages are estimated at approximately $650,000. What is more concerning is that we were aware of the problem with the switches - in early may we took our Expedition to randall reed Ford in humble, Texas and they told us they had replaced the switch. Are the replacements as dangerous as the originals?
- Kingwood, TX, USA
2002 Ford Expedition - cruise control stopped working approximately one month before engine caught on fire while car was parked, not running.
- Tomball, TX, USA
Consumer received recall 99V062001 concerning cruise control cable. No parts were available.
- Midway, GA, USA
Cruise control and horn failed. The dealer stated the cruise control cable wire overheated and fused together in the harness.
- Cypress, TX, USA
While vehicle was parked, a fire started under the hood. Vehicle was totaled. Dealership was notified, but did not resolve the problem.
- Columbia, MO, USA
- Plant City, FL, USA