really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
43,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 172007

Expedition 4WD 8-cyl

  • Automatic transmission
  • miles
My 2002 Expedition was recalled in 2005 to replace the cruise control wiring harness. A fused wiring harness was installed to protect the live cruise control circuit from initiating a fire if the brake sensing switch membrane leaked brake fluid. Yesterday, 17 Sep 07, my cruise control malfunctioned. The brake sensing switch at the master brake cylinder and the cruise control wiring harness coming out of the switch were soaked with brake fluid. Brake fluid was all over the engine compartment. I disconnected the wiring harness the area of the switch into which the wiring harness was plugged was full of brake fluid. Brake application caused brake fluid to leak out of the switch. The switch membrane was indeed broken. I assumed (wrongly) that the new fused cruise control bundle had probably spared me a fire. I took my car to Ford today. They called corporate regarding payment issues. I was informed that Ford was not responsible for the repair bill. This specific complaint is not about the bill per SE, but about my concern for safety. As it turned out, the new fused harness did not blow the fuse--Ford did not replace the harness. I am now concerned that the "hot" fused wiring harness was attached to the brake sensor while it was completely immersed in brake fluid. There is still a significant risk of fire. I have kept the old brake switch, but as previously stated, the fused wiring harness was not replaced since the fuse was not blown (the fuse cannot be replaced--the entire bundle must be replaced per a information label attached to the wiring harness) and is still on the car. Significant safety issues are: Is there still a risk of fire when the brake switch brakes/leaks and, what is the safety implication with regards to braking given an increased risk of failure and subsequent leakage of the brake fluid at the switch?

- Plant City, FL, USA

problem #8

May 302007

Expedition 4WD 8-cyl

  • Automatic transmission
  • 74,000 miles
First I had a fuse blow, that prevented the car from being put into gear. Once the fuse was replaced, it was fine. A week later, while stopping at a gas station, with the car turned off, smoke started coming from the front of the hood. Within minutes the whole engine was on fire. It wasn't until later that I found out that this problem was nation wide! I bought the car from a dealer, that was not a Ford dealer, so I received no recall notices! the car was totaled.

- Indianapolis, IN, USA

problem #7

Sep 152006

Expedition 8-cyl

  • Automatic transmission
  • 68,081 miles
Ford has a recall on 2002 Ford Expedition. In December 2005 they put a harness on the switch because switch was not leaking then. In September 2006 my cruise control went out because of the switch leaking and subsequent failure. At that time Ford made us pay for this repair job even though they know these switches are bad. We have the part that they replaced. Recall should advise that they are only keeping the bad switch from starting a fire, not replacing a defective switch.

- Leesburg, GA, USA

problem #6

Nov 142005

Expedition 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
The contact received NHTSA recall letter campaign 05V017000 concerning the speed control deactivation switch. He awoke to discover that this vehicle caught on fire during the night. There was extensive damage, and the insurance Agency deemed the vehicle a total loss. No repairs could be made due to the damage sustained by the fire.

- Baconton , GA, USA

problem #5

Jul 022002

Expedition 4WD 6-cyl

  • Automatic transmission
  • 35,000 miles
On the early morning of July 2, 2005 a fire started in our 2002 Ford Expedition. This has subsequently been confirmed by the houston fire department and 2 independant consultants retained by our insurance company. They indicated that the cause of the fire was the cruise control brake deactivation switch. The fire destroyed both of our vehicles and our home. The total damages are estimated at approximately $650,000. What is more concerning is that we were aware of the problem with the switches - in early may we took our Expedition to randall reed Ford in humble, Texas and they told us they had replaced the switch. Are the replacements as dangerous as the originals?

- Kingwood, TX, USA

problem #4

Apr 202005

Expedition 8-cyl

  • Automatic transmission
  • miles
2002 Ford Expedition - cruise control stopped working approximately one month before engine caught on fire while car was parked, not running.

- Tomball, TX, USA

problem #3

Mar 282005

Expedition 8-cyl

  • Automatic transmission
  • miles
Consumer received recall 99V062001 concerning cruise control cable. No parts were available.

- Midway, GA, USA

problem #2

Mar 082005


  • Automatic transmission
  • 113,415 miles
Cruise control and horn failed. The dealer stated the cruise control cable wire overheated and fused together in the harness.

- Cypress, TX, USA

problem #1

Sep 082004


  • 51,000 miles
While vehicle was parked, a fire started under the hood. Vehicle was totaled. Dealership was notified, but did not resolve the problem.

- Columbia, MO, USA