10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
20,224 miles

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problem #5

Mar 282022

Expedition

  • miles
My wife backed my vehicle out of the garage and began her drive to work. She stopped a few times at stop light through town before she got to the freeway. Driving on the highway she notice/got a message on the dash that stated Low Brake Fluid. She wasn't sure what that meant as the brakes were working fine. On her drive to work she has 2 stop lights that are on the highway. Coming up to the first stop light she was unable to stop as the brake pedal went all the way to the floor. Her inability to stop caused to to run the red light at around 40 mph. I am a mechanic of 20 years. I went to her work to inspect the vehicle. There were no leaks or broken hoses, the master cylinder was empty except for the front of the reservoir that had maybe an 1/8" of fluid in it. Upon doing some internet research I found that 2013 - 2014 F-150 had the exact same problem with the master cylinder leaking into the brake booster causing the loss of the service brake system to function properly. More research found that the master cylinder in question is the same part number used on all f150 and expeditions from 2010 -2014. The recall number is 16s24. I called Ford customer service and was told that my vehicle had no open recalls. I explained to the agent that I understood recalls are VIN specific but my vehicle has the same master cylinder (based on part number) as the ones failing in the F150 and it has failed in the exact same way (brake fluid leaking, or being sucked into the brake booster) as described in the recall for this issue. This is a serious issue as the brakes worked as designed one minute and there was no brakes the next when needed. The only warning was a low brake fluid light/message. My wife could have been killed or killed someone else had there been another vehicle entering the intersection. There easily could have been a crash/fire/injury or fatality. How many failures/deaths do there need to be before a recall is issued and Ford does the right thing.

- Selah, WA, USA

problem #4

Jul 012017

Expedition

  • miles
Multiple times replacing brake pads, rotors and calipers in under a year and 7,000 miles. Mechanics says it's a known defect of Ford that is not admitted. There is no hard braking, no odd driving, no real reasons for any brake issues to happen let alone requiring multiple replacements within a year. When I went to dealer, I was told they wouldn't help me. I could pay for them to replace it all but they were twice my local mechanic of course. Just want them to admit it and make my vehicle feel safe.

- Sugarland, TX, USA

problem #3

Jul 182014

Expedition 8-cyl

  • 30,000 miles
Vehicle accelerated unintended and unexpected. Speed was uncontrollable. Driver avoided to the best of his abilities standing workers and unintentionally hit two other vehicles and workers inside those vehicles. 6 injured taken by ambulance two critically hurt!

- Elk Grove, CA, USA

problem #2

Feb 132014

Expedition 8-cyl

  • 51,120 miles
Driving down the highway at 65 mph in the left lane when the car lost all power. We were able to coast to the side of the highway because we were traveling at the rate of speed listed above with no power. This is extremely dangerous to someone in this position. As we attempted to see if we could figure out what had occurred an error appeared on the service display of service advance trac. A few minutes later we noticed the additional code of tire pressure monitor fault. We had to get the vehicle towed at this point. Not satisfied as the could be huge safety issue.

- Arlington, TX, USA

problem #1

Jan 032014

Expedition

  • 20,000 miles
After engaging the 4X4 via the dashboard control knob the "service advance track" message was shown in the instrument cluster. The 4X4 was disengaged and the vehicle was then stopped. The indicator lights for the ABS, stability control and 4X4 were then illuminated on the instrument cluster. The vehicle was restarted and at this point all stability control, anti-lock brakes and other powertrain safety features were completely inoperable and/or disabled. The vehicle was serviced and a failure of the wheel speed sensor was noted.

- Beachwood, NJ, USA