10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
40,985 miles

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« Read the previous 20 complaints

problem #32

May 122023

Expedition

  • 88,000 miles
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical, System) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, she noticed white smoke coming from the rear of the vehicle. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000. Parts distribution disconnect.

- Leesburg, VA, USA

problem #31

Apr 082023

Expedition

  • 84,000 miles
The contact owns a 2017 Ford expedition. The contact stated that while driving at an undisclosed speed, the air conditioning blower motor occasionally failed to operate as needed. On other occasions, the blower motor randomly turned off and on while driving over bumps in the roadway. The vehicle was taken to the local mechanic who diagnosed that the blower motor and blower motor wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure and a service appointment was scheduled. The contact was concerned that the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) repair included replacement of the blower motor but did not include repair of the faulty wiring harness. The failure mileage was 84,000.

- Virginia Beach, VA, USA

problem #30

Mar 272023

Expedition 6-cyl

  • miles
March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford in CA Customer was not notified of open recall December 2022 Customer notices hot air spontaneously intermittently blowing at full force and can not stop it Customer notices dash lights flickering intermittently Service light illuminates and remains on for a few hours and turns off February 2023 Hot air begins spontaneously blowing more frequently March 2023 Hot air blows constantly. Customer notices burnt plastic smell and loud clicking noises. Customer is unable to drive with out all windows opened in order to breathe Audio stops working. Navigation stops working. Clocks reset and cannot be changed. Customer learns of recall for climate control blower motor and contacts Ford Customer Service. FCS contacts South Bay Ford and informs customer to bring car in for service and that rental services will be provided. Vehicle arrives at dealership. Customer is unable to speak with service agent for several days. Service agent informs customer that the recall has been addressed but audio and other issues including hot air blowing have not and will not be repaired due to parts being obsolete despite multiple warranties covering the repair. Service agent suggests customer goes to a junk yard for the part. Customer picks up the car and finds exposed wiring and tools left inside as well as places where interior sections had been removed and improperly replaced. Service manager closes the exposed area removes the tools and says he will try and obtain the obsolete part. Customer contacts Ford Corporate and after a month of following up is left with the issues persisting and no remedy. Car feels unsafe and unstable. Customer has no trust in the vehicle

- Los Angeles, CA, USA

problem #29

Oct 212022

Expedition

  • 75,000 miles
The contact owns a 2017 Ford Expedition. The contact stated while activating the air condition, there was no air blowing through vents. The vehicle was taken to the dealer, and the dealer performed the recall repair for NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) but the failure reoccurred. The vehicle was taken back to the dealer and the dealer stated that the wires to the blower motor was burned, causing the blower to become inoperable. The vehicle was repaired. The manufacturer was contacted and provided a discount for the repair. The failure mileage was 75,000.

- New Iberia, LA, USA

problem #28

Mar 062023

Expedition

  • miles
The dash cluster will randomly make a humming noise for a little while then stops. The phone option on the radio is gone also the bluetooth menu to access any bluetooth or reset the system is also gone. The usb port stopped working.

- Chatsworth , GA, USA

problem #27

Aug 222022

Expedition

  • miles
The contact owns a. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Fort Worth, TX, USA

problem #26

Dec 012022

Expedition

  • miles
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lynchburg, VA, USA

problem #25

Aug 232022

Expedition

  • miles
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was notified of the failure and the contact was informed that parts would be available the second quarter of 2023. The contact had not experienced a failure. Parts distribution disconnect.

- Pensacola, FL, USA

problem #24

Aug 262022

Expedition

  • miles
The contact owns a 2017 Ford Expedition. The contact stated that on various occasions while the vehicle was idling and the heater was in use, there was excessive noise coming from the front blower motor. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Cape May Court House, NJ, USA

problem #23

Jan 102023

Expedition

  • 90,000 miles
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the parts to do the recall repair were unavailable. Additionally, the contact stated that while driving, there was a burning odor inside the vehicle. Additionally, the front heater failed to operate as needed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the blower motor overheated and burned two sets of wiring and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for any additionally fees. The failure mileage was approximately 90,000.

- Lewes, DE, USA

problem #22

Dec 172022

Expedition

  • 75,000 miles
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the blower motor failed to operate as needed, preventing the defroster from properly removing fog from the windows. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 75,000. Parts distribution disconnect.

- Medina, OH, USA

problem #21

Jan 052020

Expedition

  • 50,000 miles
The contact owns a 2017 Ford Expedition. The contact stated that the defroster failed to work while engaged. There was no warning light illuminated. The contact stated that the failure occurred intermittently. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the vehicle was taken to the dealer for the recall repair; however, the failure reoccurred 3 weeks after the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring under the dashboard had melted. The vehicle was taken back to the dealer who informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

- Gillette, WY, USA

problem #20

Nov 212022

Expedition

  • 147,000 miles
The contact owns a 2017 Ford Expedition. The contact stated that there was a burning odor detected inside the vehicle. Additionally, the blower became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 147,000.

- Richmond, TX, USA

problem #19

Oct 212022

Expedition

  • miles
Recalls fixed 11/15/2022 on my 2017 Ford Expedition. I purchased in March 2018 After picking up my Ford from WINNER Ford, Dover DE yesterday 11/15/2022 I realized my backup Camera screen is fuzzy, the stopped working before I even left the premises. In 2022 Ford recalled Expedition Backup Carmera camera with distorted screens but not for 2017. I have had 2 batteries. There has to be an electrical problem. My remote start stopped working in 0ctober 2022 after the recalls were fixed but my keyfob can still lock and unlock, my driver power seat does not move when started or turning off, my doors will not lock using the door buttons, when I open my drivers door there's and alarm as if there's a light on or a malfunction. Fordpass SYNC will not update to the system to newest version and my ForD. I have Ford connected service on my Ford Pass app.

- Dover, DE, USA

problem #18

Jun 012022

Expedition 6-cyl

  • 100,000 miles
The contact owns a 2017 Ford Expedition. The contact stated that the air conditioning and heating systems of the vehicle was not operable. The contact stated that she received recall notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) on September 2022. However, the part to do the recall repair was not yet available. The local dealer and a second dealer, Fallon Ford-Toyota ( 1351 W Williams Ave, Fallon, NV 89406) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Sparks, NV, USA

problem #17

Oct 052022

Expedition

  • miles
We went to local dealer to get remedy on blower motor recall. They found the pig tail on resister that supplies power tot he blower motor was melted. Ford has stated that its not a part of the blower motor recall and wants us to pay for repairs. Seems like the electrical fire would start from the power source giving the motor power.... ecspecially since ours got so hot apparently it melted this wires together.This issue should be part of that recall.

- Chatsworth , GA, USA

problem #16

Sep 052022

Expedition 6-cyl

  • 60,000 miles
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and 22V150000 (Service Brakes, Hydraulic). The contact stated that while driving at undisclosed speeds, he noticed a burning odor throughout the vehicle and that the wiring harness would only operate if the wiring in the harness was pressed. Additionally, the contact stated that the blower motor failed, and the back-up camera was distorted and was inoperable. The system failed warning light illuminated. The contact also stated that the vehicle was taken to the dealer for the recall repairs however, a system update and control module was replaced with a temporary part but failed again. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that parts were anticipated to be available by the fourth quarter of 2023. The failure mileage was approximately 60,000. VIN tool confirms parts not unavailable.

- Iowa City, IA, USA

problem #15

Mar 062022

Expedition

  • 100,000 miles
The contact owns a 2017 Ford Expedition. The contact stated while driving 65 MPH, the A/C turned off independently. The A/C failed to turn on until the contact inadvertently touched a wire underneath the dashboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the blower motor resistor was replaced; however, the failure persisted. The contact stated that the A/C was stuck on high and would not turn off or turn down. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and associated the recall with the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.

- Lake Dallas, TX, USA

problem #14

Aug 182022

Expedition

  • miles
At approximately 100,000 miles our park assist camera began to distort, and over the course of several weeks it finally stopped working. This has not caused any issues so far, but could pose a minor safety risk until it's fixed, as reversing in a large SUV like our Expedition EL leaves much to be desired without a park assist camera.

- Burlington, NC, USA

problem #13

Mar 222022

Expedition

  • miles
Recall on 2017 Ford Expedition - Brake master cylinder. I have had 2 appointments canceled by Ford because they do not have the part in. Am I supposed to wait untill I have an accident because all the brake fluid leaked out. The PIN number on my driver's side door is not working. The driver's door opens after touching one number.

- Dover, DE, USA

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