10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
30,992 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jan 302024

Expedition

  • miles
I was in a motor vehicle accident where someone pulled out of a parking lot in front of me. I was doing about 45 at the time(which is the speed limit) on that road. I seen it coming but all I could do was try to veer right in order not to hit her door head on. Ours cars are totaled. My air bag never deployed out of the steering wheel however er I did see dust or smoke. This caused me to have chest pain and shoulder and neck pain. Which I am seeking doctors at this time.

- Millsboro, DE, USA

problem #8

Jul 302023

Expedition

  • miles
July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.

- Pensacola, FL, USA

problem #7

Jan 242022

Expedition

  • miles
I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again

- Bakersfield, CA, USA

problem #6

Feb 142021

Expedition 6-cyl

  • 102,057 miles
The contact owns a 2017 Ford Expedition. The contact stated that while at a complete stop at a red light, a vehicle driving at 60 mph failed to yield at the red light and crashed into the rear of the vehicle. Pushing the contacts vehicle into the vehicle in front. The driver's and front passenger air bag failed to deploy. The contact also advised that the driver's and the front passenger seat moved back wards independently when the contacts vehicle crashed into the vehicle in front. The contacts head hit the steering wheel caused injury to head, right cheek bone, neck, elbow, and back. The front passenger suffered injuries to the shoulder, neck, elbow, right arm, and back. The police department was present and the fire department was also present. A police report was filed. The vehicle was towed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 102,057.

- Clear Lake, CA, USA

problem #5

Jan 272020

Expedition

  • 45,000 miles
Frontal crash with considerable damage to the vehicle. Appears air bags attempted to deploy as cab filled with gas at impact, and deployment sites appear damaged (melted, burned, etc), but no bag deployment. This was the result of vehicle 1 crossing path of 2 while both traveling in the same direction at 65+ mph on I-285 in atlanta, ga, until driver 1 fell asleep failing to maintain their lane crossing in front of and impacting vehicle 2.

- Straw Plains, TN, USA

problem #4

Nov 232019

Expedition

  • 36,869 miles
I hit a deer going 65 mph and the airbags did not deploy.

- Stillwater, OK, USA

problem #3

Feb 222019

Expedition

  • 51,000 miles
My husband had a car accident on 2/22/2019 with a Dodge tam. The Ram hit my husbands Expedition and non of the airbags deployed. The accident happened at about 40 mph while my husband was sitting at a turn site. The other driver was driving towards my husband and hit him with his truck. My husband estimates the other driver was going about 40 mph. The other driver smashed into my husband as he was idle waiting to turn. My kids are hurt and my husband is hurt as well. The airbags did not deploy at all!

- Fort Lauderdale, FL, USA

problem #2

Jun 202018

Expedition

  • 26,000 miles
I was turning left in an intersection going about 5-10 mph, a car ran a light and hit the passenger side at a speed of approximately 50 mph. The back door, front door, and front panel were affected. The front wheel fell off. My vehicle was moved sideways about 10+ feet. No airbags deployed. I would expect the passenger side airbags to have been deployed even though no one was in that seat. Thank you.

- Spring, TX, USA

problem #1

Jun 052018

Expedition

  • 18,000 miles
Vehicle in motion on highway when vehicle collided with vehicle in from airbag did not deploy and seatbelt did not retract

- Pikeville, NC, USA