10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,657 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Nov 132018

Explorer

  • 135,000 miles
Driver side door keeps opening up while whicle is moving. The door is closed and locked prior to the travel. Big safety issue.

- Raleigh, NC, USA

problem #6

Jan 012015

Explorer

  • 100,000 miles
When attempting to open doors from outside it is very difficult. This could be a safety issue in an accident if attempting to get someone out. Also the latch for the hood has the same problem

- Daytona Beach, FL, USA

problem #5

May 162014

Explorer 6-cyl

  • 118,600 miles
I was at work on Friday afternoon, 5/16 and received a voicemail at 3:50pm from the fire marshall stating my 1999 Ford Explorer XLT burned in my driveway and was totaled. I had not driven the Explorer since approximately 7pm the night before and had taken my other car to work. The Explorer was just sitting in the driveway, outside the garage and started burning. A neighbor 2 houses over smelled the smoke and saw the flames and called the fire department. The fire marshall stated he had seen this type of fire before due to the Ford cruise control recall problems, based on the burn pattern. I was not the original owner and bought it about 8 years ago and have never received any kind of recall notice. I am extremely upset that this kind of thing could happen and did happen - the more I read about the amount of people it's happened to the more upset I get, I've had nightmares since Friday since my house would have burned if I had parked it 1 foot closer to the garage -- which I usually do, I had planned to give it to my stepson on Saturday who was coming to visit from NY and it would have been his first car -- my fiance' is stressed out and upset beyond words I can write here. No excuse Ford...shame on you!!!!!!

- Mount Pleasant, SC, USA

problem #4

Oct 022001

Explorer 4WD 6-cyl

  • Automatic transmission
  • 50,000 miles
Vehicle's metal sport running boards rusted in two years. The owner felt that this was a safety issue. The owner needed the running boards to help her get in and out of the vehicle. She contacted the dealership and a body shop. The consumer has not been in contact with the manufacturer. Consumer checked on having fiberglass running boards placed on her vehicle. The metal running boards were original equipment on the vehicle when purchased. The consumer wants Ford to reimburse her for the new fiberglass running boards.

- Ann Arbor, MI, USA

problem #3

Aug 102003

Explorer

  • miles
While passenger was getting inside of vehicle by pulling on the upper handle grip the handle snapped, causing the passenger to fall to the ground.

- Columbus, OH, USA

problem #2

Mar 012002

Explorer

  • Automatic transmission
  • miles
Vehicle has major vibration throughout body when it is idling. Rpms fluctuate up and down between 1600 and 2300. Dealer added an extra bracket to exhaust system to help stop vibration. Vehicle would only rev hard when it was first started up. Vehicle was not included in recall 00V395000/ manufacturer's recall 00546, but it was upgraded accordingly to help correct the problem before it got worse.

- Salina, KS, USA

problem #1

Dec 011999

Explorer 4WD

  • miles
Console had to be fixed

- Auburn, WA, USA