10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
92,993 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 052019

Explorer

  • 78,458 miles
Problem: Vehicle cranks but no start. Vehicle was towed from my garage to Ford dealer service dept. Service manager's. diagnosis found the fuel pump inoperable. Replaced the fuel pump and fuel filter.

- Beaverton, OR, USA

problem #5

Oct 312018

Explorer

  • miles
The passenger door stopped locking, one of the seats belts is missing the cover to click the belt

- Ossining, NY, USA

problem #4

May 312016

Explorer

  • 114,000 miles
The power steering randomly goes out while driving and when that happens my car won't accelerate. I turn my car off and back on and it fixes it temporarily

- St. George, UT, USA

problem #3

Dec 212009

Explorer

  • 80,500 miles
Sudden acceleration while making left turn onto city street from freeway exit.

- Placentia, CA, USA

problem #2

Feb 102016

Explorer

  • 85,000 miles
Sudden acceleration from stop in parking lot.

- Placentia, CA, USA

problem #1

Nov 162015

Explorer

  • 200,000 miles
The contact owns a 2000 Ford Explorer. The contact stated that there were strong fumes of fuel emitting from the exterior to the interior of the vehicle. The contact was able to further inspect the vehicle and noticed that the fuel line prematurely fractured. The vehicle was taken to an independent mechanic, who removed the fuel tank and noticed that there was a crack in the fuel line through the flex line that linked to the fuel rails. The vehicle was to be repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Jefferson City, TN, USA