10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,202 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The passenger door stopped locking, one of the seats belts is missing the cover to click the belt
- Ossining, NY, USA
The contact owns a 2000 Ford Explorer. While driving 40 mph through an intersection an oncoming vehicle broadsided the driver side which caused the vehicle to roll once and it landed in the upright position. The passenger seat belt failed to keep the passenger sustained. No one was ejected from the vehicle but the seatbelt did not lock and the passenger was thrown around inside the vehicle. The seat belts presented a safety risk and did not operate properly during the crash. No one other than the passenger sustained injuries. She fractured 5 ribs on her left side and had a himatoma on her right arm. Both passengers were taken to the hospital. The vehicle was towed and destroyed. The contact has been unsuccessful at speaking with the manufacturer. The current and failure mileage were 57,000. Updated 05/08/09 updated 05/12/09. Updated 05/12/09. The seat belt failed to stay latched. Updated 06/09/09.
- Mainer, TX, USA
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, I was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.Jan 19,2001 back in for oil in air filter, and transmission sticking at 20 mph.seatbelts also on recall list.Jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans V, mercon R V aut, gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning, slowing down, accelerating, could not verify. Hesitate, then surges at 50mph, could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! car returns to normal for a few mins. Then O/D turns off, and light starts flashing about O/D turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission, O/D band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles, warranty expired, and Ford and dealership say I have to pay to fix transmission with documented problems, and I find out it was refurbised at that! dealer and Ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to Ford regional manager, and complaints being filed any where I can.
- Cabot, AR, USA
- Guthrie, OK, USA