definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,981 miles

About These NHTSA Complaints:

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problem #14

Nov 202017


  • 120,000 miles
TL the contact owns a 2002 Ford Explorer. The contact stated that there was a failure on the rear door handle. The contact noticed a crack between the door handle and glass. The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified. The failure mileage was 120,000.

- Hayward, CA, USA

problem #13

Feb 182013


  • 130,000 miles
The back door is cracked between the windows the the latch. This morning the latch stopped working and I can't keep the rear latch closed.

- Littleton, CO, USA

problem #12

May 012010


  • 60,000 miles
Rear passenger side door will not open from inside vehicle.

- Frankfort, IL, USA

problem #11

Jan 012008

Explorer 4WD 6-cyl

  • 75 miles
Door ajar light and beeping sensor is always going off. Causing the doors to unlock while driving and also causing the inside dome light to turn on and off. I have done some research and alot of Ford Explorer are having this problem.

- Forked River, NJ, USA

problem #10

Oct 282007


  • miles
2002 Ford Explorer lift gate clip on applicator is and has been splitting from top to bottom every time some one closed the lift gate I saw this on many other Ford Explorer and it cost {us -S 300 dollars to install a new one at the dealers shops to repair. Some thing need to be done Ford manufacture need to reimburse to fix this problems now and in the future I cannot afford to fix my Explorer so I am waiting to see if Ford can fix this problem for me and others like me who cannot afford to fix the problem I believe something should be done. Please for a reply at my email thank you sincerely E J.

- Schenectady , NY, USA

problem #9

Dec 142008


  • 108,000 miles
My door was frozen shut, I pulled it open and now I cant close it. It "bounces" off the door hinges when I try. It happened when I got out of work at midnight and I drove all the way home with my car door opening and closing as I was driving. Good thing it happened in the middle of the night because no one was driving around. If someone was I probably would have hit them with my door. I had to hold my door shut with the window down while driving. I had to drive 10 mph the whole way to my house. Taking turns was very hard because even though I was holding the door, it still was opening. What happened to me was very dangerous. I could've hurt myself and others. Hopefully this is something to get fixed quickly because I have finals this week and I wont be able to get the school without my car.

- Medford, MA, USA

problem #8

Feb 022007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 58,000 miles
The contact owns a 2002 Ford Explorer. The contact heard a loud noise while driving in reverse. Three days later, she discovered a crack below the window of the rear door. The dealer stated that they have three other vehicles on location with the same failure. The Ford manufacturer stated that nothing could be done because her vehicle is not under warranty and it was not serviced with Ford. The engine size was unknown. The current mileage is 59,000 and failure mileage was 58,750. Updated 02/01/08. Updated 02/01/08

- Georgetown, KY, USA

problem #7

Nov 072005

Explorer 4WD 6-cyl

  • Automatic transmission
  • 45,656 miles
: the contact stated while shifting gears, the automatic transmission made a clunking noise and the vehicle displayed a jerking motion. The vehicle was seen by a dealer and the solenoid housing of the automatic transmission was replaced. Afterwards, the problem persisted and the solenoid housing was again replaced by the dealer. The front pads were replaced. The drivers side door would pop open. There was a delay when shifting gears, and then the vehicle would slam into gear. Updated 04/06/06.

- Weatogue, CT, USA

problem #6

Apr 292004

(reported on)

Explorer 4WD 8-cyl

  • miles
Mud, snow, dirt, debris and exhaust fumes was entering the vehicle from under the door. Ford is already aware of the problem and currently investigating.

- Roanoke, WV, USA

problem #5

Jun 162003

(reported on)


  • miles
Driver side door will not close. Consumer would have to close door 4-5 times to lock door.

- Caldwell, OH, USA

problem #4

Mar 012003

Explorer 8-cyl

  • 10,000 miles
The doors were not properly sealed which could have resulted from debris on the road/weather corroding the door. The manufacturer and dealership were aware of the problem, but did not have a remedy.....

- Cazenovia, NY, USA

problem #3

Mar 062003

(reported on)


  • miles
The passenger door handle was replaced 4 times, the mechanic stated the gear inside handle was made of plastic and would continue to break.

- Porterdale, GA, USA

problem #2

Nov 122001

Explorer 4WD

  • Automatic transmission
  • miles
Consumer states the window control panel in drivers door is loose. Dealer could not find any loose panels.

- Newport News, VA, USA

problem #1

Jun 212001


  • Automatic transmission
  • miles
Main computer module malfunctions, causing other major components, such as transmission/ power window, and doors not to work.

- Littleton, MA, USA