The problem with the forward seat head rest wrong angle causing the driver to get stiff neck and get you really tired driving long distances, there is no way to adjust but up and lower not enough to clear your head to be straight as proper posture, I understand it is to prevent neck injuries, my recommendation to have an adjustable head rest fwd and aft side and higher to adjust to your body properly. It is a big concern since lots of people get on the road and they get really tired and uncomfortable driving.

- San Antonio, TX, USA

Manufacturer latent defect - driver seat base frame track broken.

- New Castle, DE, USA

1. while stopped on the interstate waiting for traffic to move, my 2003 Ford Explorer XLT was rear-ended by another SUV traveling at presumably highway speed. As a result, my SUV was propelled forward, hitting the rear of another vehicle. 2. **drivers side airbag did not deploy.** passenger's side airbag deployed (the driver was the only passenger). * base, and possibly the back, of the drivers seat broke.** (I was restrained in a seat belt.) I hit the roof of the vehicle, hitting my head quite hard on the rubber gasket edge of the moonroof, and when landing I think I hit my nose on the steering wheel. When I landed, the base of the seat broke...when looking at it from the side (looking at the controls), the base of the seat has a bend in it like an upside-down V, and the seat back appears to be reclined. I still have a knot and pain on the top of my head, my neck is stiff and now sometimes pops/cracks/crunches when I turn my head, my left shoulder joint is very sore, and I have some dull intermittent lower back pain. Besides temporary bleeding immediately after the accident, I am unaware of any damage to my nose. 3. no repair has been done. Insurance damage estimate is pending, but I expect it will be considered totaled.

- Baton Rouge, LA, USA

2003 Ford Explorer's driver's seat shifted when the consumer accelerated or decelerated quickly. The seat was repaired once already. A local dealership has looked at the seat recently but indicated that they cannot guarantee the repair.

- Unknown, DC, USA

Ref Ford tsb 05416 Feb 06 - front passenger seat in 2003 Explorer begins to make noise when accelerating, slowing or going over bumps. Dealer hears problem, no parts available, agree to return when parts received. Mar 06 - parts received (retainer clips) and repairs made per tsb 05416 Aug 06 - same problem again, dealer recommends replacing seat track frame. Will not cover under tsb and claims "bumper-to-bumper" extended warranty also will not cover. Now in cat and mouse game with Ford regarding this obvious manufacturing defect that is possibly safety related as well.

- Leesburg, VA, USA