pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,339 miles

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problem #3

Jan 092004


  • miles
Problems with the starter and wheels not returning to center position after making a turn. (nar) there was a possibility that the wrong type of sway bar had been installed on the vehicle at the factory. The power steering unit was the problem. The problem still existed. The steering wheel did not return to the center after turning, especially when turned to the right. The consumer would have to physically bring the vehicle back to the center, or it would continue running of the road.

- Saratoga Springs, NY, USA

problem #2

May 242004

Explorer 8-cyl

  • Automatic transmission
  • 13,000 miles
Power steering fails when driving at all/various speeds. Failure is felt during/attempted turning of the wheel in either direction while driving. Steering becomes very difficult and suddenly power steering kicks in and becomes unsafe as great pressure is being applied to steering wheel to overcome power steering failure. Dealership claims no known failures and cannot find problem with my steering system. As a systems safety engineer, I suspect defect in system and manufacture has yet to admit. Request assistance to force manufacture/dealership to investigate and determine problem.

- Dallas, GA, USA

problem #1

May 122004

(reported on)


  • 16 miles
At slow speed when turning the steering wheel shakes and vibrates. Consumer took the vehicle to the dealer. However, dealer is unable to correct the defect.

- Dallas, GA, USA