3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,564 miles

About These NHTSA Complaints:

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problem #4

Jul 232013

Explorer

  • 82,000 miles
Back window flipped open while driving 15 mph in a parking lot. Went to close it and the hinge cracked so the window was hanging by one hinge. Using all my strength I was able to push the window up (extremely difficult given the pump) and close it, although not secure. The window is very heavy and held by a plastic hinge that completely snapped. This is a problem cited in earlier models, and apparently Ford did not rectify the issue. Plastic is not strong enough to hold heavy glass.

- Barrington, IL, USA

problem #3

Oct 152011

Explorer 6-cyl

  • 64,258 miles
Water is leaking through the switch for the interior dome light in the driver's compartment of the vehicle. Vehicle has a sunroof not sure if that is where it's coming from or not. Searched online and found a tsb for this. Tsb 07-20-6 water leak in headliner / dome lamp area - revised

- Northfield Falls, VT, USA

problem #2

Jan 122008

Explorer

  • 0 miles
There is a new design to have the interior door handle at the top of the door panel. It is very close to the steering column. The paint that is on the handle is chipping off due to watches and jewelry rubbing it. This looks tacky. It is a brand new vehicle and is already showing scratches and wear.

- Arlington, TX, USA

problem #1

Oct 012007

Explorer

  • miles
2007 Ford Explorer instrument panel is not visible during the day. Customer states that he cannot see the odometer, temperature and gas gauge can be in a shadow at certain times of the day. The consumer stated the protrusion into the floor area of the seats and front seat rails is a safety hazard. The front seat anchors and rails should have a safety shield.

- Verona, VA, USA