2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Ford Explorer. While driving various speeds, the vehicle would veer to the right without the contact moving the steering wheel. The dealer stated that the rack and pinion steering mechanism needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
- Maybe, MI, USA
The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 60 mph, there was a loss of power steering with the warning indicator illuminated on the instrument panel. The vehicle was maneuvered to the side of the road. The engine was turned off and upon restarting, the vehicle resumed normally. The failure occurred three times. The vehicle was taken to an authorized dealer, who was unable to duplicate the failure. The manufacturer was not notified of the problem. There was currently an open investigation under NHTSA action number PE12017 (steering:electric power assist system). The approximate failure mileage was 17,500. Updated 7/31/12 on July 12, 2012, the consumer took the vehicle to the dealer, due to the fact the vehicle was driven approximately 10 miles before the vehicle could be turned off and re-started. A code was detected in the PCM. From that code, it was determined the vehicle needed a rack and pinion. The consumer was informed there were no parts available. Updated 08/01/12
- Nokesville, VA, USA
- Clearwater, FL, USA