10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,313 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2012 Ford Explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after I bought it because I wasn't using the 3rd row at the time.
- Slidell, LA, USA
The contact owns a 2012 Ford Explorer. While driving 65 mph, the plastic trim between the front windshield and the front passenger door detached and blew away. Mullinex Ford in mobile, Alabama was made aware of the failure and stated that the part was not included in a recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated that there was no recall or reports of the failure. The failure mileage was 123,317. Updated 10/24/17 updated 10/26/2017
- Mobile, AL, USA
I was driving at 55 miles per hour and the molding from around the right side windshield flew off after driving another 10-15 miles the left hand molding on the windshield also blew off this could have been trouble for any one behind me or to the side of me.
- Linden, NJ, USA
I was driving on RT44 in MA when I noticed oncoming drivers yelling at me. I thought I was doing something wrong and when I came to a stop light, the driver in front of me got out of his car and yelled that my 2012 Ford explored had flames coming from the bottom of the vehicle. I immediately evacuated the car with my wife and children and my car was indeed on fire. I happened to have a fire extinguisher with me and was able to put out the fire. I was in front of a Ford dealer when this happened and they came out to inspect the car and I was told the heat shield was ignited from touching the exhaust. They removed the plate and you can see the burnt damage (I have pics). This situation could have turned fatal and they said they will put a new one on. This should not be able to catch fire and if it wasn't for other drivers I don't know how this could of ended. My wife and 3 year old son are now terrified to ride in the Explorer. This needs to be investigated immediately.
- Attleboro, MA, USA
- Edina, MN, USA