2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,500 miles

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problem #3

Nov 012021

Explorer

  • miles
Hazard Light switch is not functional. Hazard lights that are inoperable causes high risk for vehicle occupants and others on the road when traffic flow is altered. The issue has been reproduced by the dealer and another repair shop. The main symptom is the ability to not turn on the hazard lights. The issue first appeared Nov 2021

- Aurora, CO, USA

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problem #2

Jul 282017

Explorer

  • 82,900 miles
I was driving on an intersection that dashboard lights started flickering and the car indicated check manual and orange wrench came out... and all of the sudden car stop & I tried starting it but it would it was in the middle of nowhere... I was on 342 N. san fernando rd., los angeles, ca 90031 around 2:00

- Baldwin Park, CA, USA

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problem #1

Oct 222016

Explorer 4WD 6-cyl

  • 152,600 miles
Takata recall I purchased this vehicle in January 2016, on October 22, 2016 while driving in elberton Georgia my car alerted me that the power steering needed to be serviced. About 2 miles down the road my turn signal wouldn't stay on when being used to turn. A few hours later when ready to head home I could not get my car to steer without major effort on my part. I am a mother of 3 and I refuse to put my kids in an unsafe vehicle. The issue has to do with the power steering control module and I was informed by Ford that they would not fix the issue at no charge because the recall 14S06 has expired and I had exceeded the mileage warranty by almost 3000 miles. I don't feel that I am responsible for the charges to get this issue fixed being as I was not aware of the recall. I'm not happy that I'm expected to cover charges on something I wasn't aware was a problem with my vehicle until the service alert appeared. This is my 1st Ford vehicle and I absolutely love it, however, if this is the customer service that I am going to receive I will not ever buy another Ford vehicle and I will not recommend anyone to purchase from Ford. I have been without a vehicle for 2 days as of right now, which makes it very difficult to get my kids to daycare/school and get to work. My husband has had to ask about changing his schedule in order to help me since I don't have a vehicle. Sincerely, unhappy mother of 3

- Winterville, GA, USA

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