1.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
136,000 miles

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problem #1

Feb 142023

Explorer

  • 136,000 miles
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 25 MPH, there was an abnormal scraping noise coming from the rear driver's side tire. The contact stated that he depressed the brake pedal, and the pedal went to the floorboard. The contact stated no warning light was illuminated. The contact stopped and inspected the vehicle and became aware that the rear passenger-€™s side brake pad had separated from the caliper. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact went to an auto parts store and purchased new pads, rotors, and calipers and replaced rear brakes. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.

- Columbiana, OH, USA

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