The contact owns a 2014 Ford Explorer. The contact stated that the doors failed to lock. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to local dealer ray price stroud Ford (6320 us-209 suite B, stroudsburg, pa 18360, (570) 402-2222) to be diagnosed. The contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

- Stroudsburg, PA, USA

The contact owns a 2014 Ford Explorer. The contact stated that the driver's side front door failed to latch securely when closed. The contact stated that excessive force was needed to lock the door securely. The contact stated that the door ajar and transmission not in park warning lights were illuminated. The vehicle was shifted into park and the door slammed shut to start and drive the vehicle. The vehicle was taken to earnhardt Ford (7300 w. orchid ln, chandler, AZ 85226, (480) 893-0000) and the contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 98,500.

- Phoenix, AZ, USA

The contact owns a 2014 Ford Explorer. The contact stated that the front driver side door failed to lock properly. The dealer diagnosed that the door latch needed to be replaced. The contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. The vehicle was not repaired. While attempting to leave an auto shop, the power steering failed. The contact was unable to reactivate the power steering and had the vehicle towed to her home. The contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. The manufacturer was made aware of the failures and opened case number: 12284176. The approximate failure mileage was 53,000.

- St Louis County, MO, USA