7.7

pretty bad
Typical Repair Cost:
No data
Average Mileage:
12,650 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (6 reports)
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problem #6

Dec 052015

Explorer

  • Automatic transmission
  • 20,000 miles

Instrument Cluster Goes Blank Intermittently.

This has happened to me several times.

I just looked into it today on this site and see many others are having the same issue.

- Kimberly W., Brunswick, MD, US

problem #5

May 262014

Explorer Limited

  • Automatic transmission
  • 15,000 miles

Ford dealership still has not been able to fix the problem with the LCD screens in the instrument cluster malfunction. This is the second time in.

- Buffy F., Savannah, GA, US

problem #4

Dec 092013

Explorer Limited

  • Automatic transmission
  • 5,000 miles

The two LCD screens in the instrumental cluster malfunction intermittently. They go blank causing loss of vehicle information and feature access. The ford dealership has been unable to fix this problem.

- Buffy F., Savannah, GA, US

problem #3

Jun 302014

Explorer Limited

  • Automatic transmission
  • 15,200 miles

This is the third time I have been in for the LCD screens intermittently going off and on. Ford still can't fix the problem. I feel I have a lemon. Been nice at the dealership. But getting tired of having to go up there every month.

- Buffy F., Savannah, GA, US

problem #2

Dec 182013

Explorer XLT 3.5L

  • Automatic transmission
  • 2,500 miles

click to see larger images

instrument cluster goes blank intermittently

The two LCD screens in the instrument cluster malfunction intermittently. They go blank causing loss of vehicle information and feature access. So far the Ford dealership has been unable to repair the problem, it is there for its 3rd repair attempt right now.

- adeck20, Great Meadows, NJ, US

problem #1

Jul 212014

Explorer Limited

  • Automatic transmission
  • 18,000 miles

click to see larger images

instrument cluster goes blank intermittently instrument cluster goes blank intermittently

This is the forth time in, I have shown pictures, still no solution. I don't understand why it can't be fixed.

- Buffy F., Savannah, GA, US