10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 88,064 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Ford Explorer. While driving 65 mph and while accelerating, there was an abnormal exhaust odor in the vehicle. The contact stated that the vehicle failed to shift into the park position. There were no warning indicators illuminated. The vehicle was taken to the local dealer (crowson auto world, 541 Mississippi 15, louisville, ms 39339, (662) 773-8070) where it was diagnosed that there was not a significant amount of carbon monoxide detected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000.
- Kosciusko, MS, USA
The contact owns a 2014 Ford Explorer. While driving 35 mph, an exhaust odor emitted into the vehicle through the front and rear air vents during acceleration. The vehicle was taken to the dealer where the muffler was replaced. The vehicle was repaired; however, the failure recurred. In addition, the instrument panel failed to illuminate while driving 20 mph. The contact coasted the vehicle to the side of the road and the gear shifter seized. The contact restarted the vehicle and drove home. Once the contact arrived at home, the vehicle lost power, the alarm and horn sounded, and the tailgate opened. The vehicle was taken to the dealer where the gear shifter was replaced. The manufacturer was notified of the failures. The approximate failure mileage was 24,191. Updated 05/03/16
- Obrien, FL, USA
- Sabattus, ME, USA