6.0
fairly significant- Typical Repair Cost:
- $300
- Average Mileage:
- 58,550 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (2 reports)
- glue back on (1 reports)
We have never had this happen to another vehicle before. The rubber around the windshield has blown off on both sides of the windshield. Dealer says it is not covered under warranty. We are very disappointed. We had to stop at auto parts store and buy black tape to hold rubber and plastic trim on while on a trip. Ford needs to fix this problem. Very expensive!!
- Timothy H., Homestead, US
2016 Explorer Platinum. 72k miles. Engine surging on every warm start. Dealer not able to repair. Not sure what it is. Front windshield trim almost blew off, had to stop and pull it off then glue it back on when I got back home. Side lower trim on drivers door was falling off, plastic connectors broke. Infotainment system was extremely laggy and the GPS didn’t work at times. Even after dealer update it still didn’t work properly. Rear roof seal around back door hinges was cracking causing water to leak inside. Hood is aluminum and the paint will bubble on pretty much all Explorers and come off. Transfer case is a sealed unit not allowing for any servicing or fluid changes. Transmission did not shift smoothly and would probably need to be rebuilt, dealer checked software and said it was up to date.
I bought this car used and only kept it for a few months before trading it back in for a VW Atlas. Much better built vehicle and super roomy.
I’m very disappointed in the lack of quality from the Explorer and am ashamed that Ford would make a car with this many known issues and not covet under a recall. I’m so happy to be done with this car.
- imn2vws, Fuquay Varina, US
I was driving on Hwy 58 doing 55 MPH and there was a loud noise and out of the corner of my eye I saw something fly by. There was not anyone in back of me or it would have hit their car and could have caused an accident, and when I got home I saw that the wind shield trim was gone and the rubber window seal was also gone! I have not had an estimate on the repairs but I am definitely going to this week.
I did however go into Auto Zone and ask if my wind shield was going to or potentially blow out! I believe the manufacture is at fault as I googled this and found so so many other individuals had the same problem. I believe Ford should take some responsibility also for fixing the repairs, and consider changing manufacture companies! I believe there should be a recall as with the roof racks potentially coming loose and flying off and hitting another car causing an accident or even the death of person or persons.
Lynda Hengstebeck
Tehachapi California
- Lynda H., Tehachapi, CA, US