9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,750 miles

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problem #2

Sep 252023

Explorer

  • miles
EXHAUST SAFTEY ISSUE / MY CEL CAME ON LEAVING WORK ON 9/25, SCANED CODE AND GOT A CODE OF P0430 (CATALYTIC CONVERTER BANK 2) I FOUND A CUSTOMER SATISFACTION PROGRAM ISSUED ON 06/13/19 -(PROGRAM #19M01) ON THIS TO REPLACE UNDER AN EXTENDED WARRANTY. THE ISSUE IS WARRANTY COVERAGE IS 11 YEARS OR 120,000 MILES. THE CODE CAME UP AT 120,325 JUST OUTSIDE THE WARRANTY EXTENSION, FORD IS UNWILLING TO EXTEND THIS COVERAGE PAST THE 120 MILE MARK, tHIS CAR ALSO FALLS UNDER ANOTHER PROGRAM THAT WAS ISSUED 01/26/23 (PROGRAM# 22M06) STILL FORD REFUSES TO COVER UNDER WARRANTY FOR THIS SAFTY ISSUE

- Wentzville, MO, USA

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problem #1

Aug 012018

Explorer

  • 3,500 miles
The contact owns a 2018 Ford Explorer. While driving at an unknown speed, there was a sulfur odor coming through the air vents in the vehicle. The failure caused the contact to become nauseous and dizzy. The contact was concerned for her safety. Winner Ford (250 haddonfield-berlin rd, cherry hill, NJ, (856) 428-4000) diagnosed that the sulfur odor was coming from the exhaust and the catalytic converter. The dealer informed the contact that the vehicle was operating normally. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 3,500.

- Sicklerville, NJ, USA

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