I called and emailed Ford directly about my brakes failing because there was NO warning, no squeek, nothing. One minute I had brakes the next I didn't and drove directly to the dealer and was told my front pads were worn out and they damaged the rotors and with these new rotors there is not grinding them, you have to replace them because they are so thin. I was told that was the new design of the rotors, way to get money out of your customers Ford. We just bought a new car and thought we would always buy Ford like we have for the past 23 years, but guess what we bought a Subaru!
I called and emailed Ford directly about my brakes failing because there was NO warning, no squeek, nothing. One minute I had brakes the next I didn't and drove directly to the dealer and was told my front pads were worn out and they damaged the rotors and with these new rotors there is not grinding them, you have to replace them because they are so thin. I was told that was the new design of the rotors, way to get money out of your customers Ford. We just bought a new car and thought we would always buy Ford like we have for the past 23 years, but guess what we bought a Subaru!
- Lisa L., Graham, WA, US