10.0

really awful
Crashes / Fires:
4 / 36
Injuries / Deaths:
1 / 0
Average Mileage:
104,721 miles

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« Read the previous 20 complaints

problem #25

Jul 172009

F-150

  • 113,000 miles
The contact owns a 2002 Ford F-150. While driving approximately 35 mph and attempting to activate the cruise control, it did not work. He took the vehicle to the dealer and was told that the cruise control deactivation switch was leaking which caused the failure. He was also told that his vehicle was not included in recall 05V388000, vehicle speed control. The vehicle was being repaired at the time of the complaint. He called the manufacturer and a representative confirmed that the vehicle was not included. The current mileage was approximately 115,730. The failure mileage was approximately approximately 113,000.

- Tulsa, OK, USA

problem #24

Sep 102009

F-150

  • 30,250 miles
Mid September 2009 the cruise control on my Ford F-150 truck failed to come on. November 6, 2009 I went to winchester Ford, winchester, va to see if the switch was under recall and told no. I was shown where the cruise control switch is located and told the best thing to do was unplug it if I wasn't going to pay to replace it. I purchased a new switch from the parts room when leaving the Ford garage. On Sunday, 11/8/2009 I unplugged the switch and found everything covered in brake fluid. I plugged the switch back in to stop any fluid from spraying out onto the engine. I will have to find someone to replace the switch because I am physically unable to do the work.

- Winchester, VA, USA

problem #23

Oct 092009

F-150 4WD 8-cyl

  • Automatic transmission
  • 167,000 miles
The contact owns a 2002 Ford F150. His vehicle was parked for over twenty-four hours in the drive-way when the engine caught on fire. The fire department extinguished the flames. The vehicle was completely destroyed. The failure mileage was 167,000. Updated 12/08/09. The consumer did state that he had problems with the cruise control, due to a short and had not used it since. The fire department stated the cause of the fire was the cruise control. Updated 12/10/09.

- Enka, NC, USA

problem #22

Feb 102009

F-150

  • 200,000 miles
Per our cause and origin investigator the cause of loss to this vehicle was directly related to recall # 05S28. Harleysville insurance has paid our insured for the 2002 Ford F150 as it was deemed a total burn.

- Washington, DC, USA

problem #21

Feb 102009

F-150

  • 200,000 miles
Per our cause and origin investigator the cause of loss to this vehicle was directly related to recall # 05S28. Harleysville insurance has paid our insured for the 2002 Ford F150 as it was deemed a total burn.

- Washington, DC, USA

problem #20

Mar 122009

F-150

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Ford F-150. The contact's vehicle was repaired according to NHTSA campaign id number 05V388000 (vehicle speed control) in 2005. Four years later, while driving approximately 70 mph, the vehicle speed control spontaneously engaged itself followed by a period of immobility. One week later, when attempting to enter the vehicle, the contact noticed flames erupting from the engine compartment. Within minutes, the vehicle was completely engulfed in flames and the fire department arrived to extinguish the fire. The vehicle was completely destroyed. It has not yet been determined what caused the failure. He called the dealer and was referred to the manufacturer. The contact called the manufacturer and is currently waiting for a response. He has copies of the fire report and pictures of the failed incident. The failure and current mileages were 100,000. Updated 05/05/09 the consumer believed the fire was a result of the recall. The consumer stated the cruise control switch was mounted to the vehicle brakes system, in which subsequent fires is caused by brake fluid leaking onto the swtich which would ignite. Updated 05/06/09.

- Baldosta, GA, USA

problem #19

Mar 092009

F-150

  • 140,000 miles
The contact owns a 2002 Ford F150. The vehicle was repaired according to NHTSA campaign id number 05V388000 (vehicle speed control). A harness was installed, but it did not remedy the harness and vehicle speed control switch failures because there was no leak at the time. Currently, brake fluid is leaking around the switch from the master cylinder and the cruise control. The dealer and manufacturer stated that they previously repaired the cruise control switch, but the contact disagrees. The dealer agrees that it needs to be repaired currently; however, the contact would be responsible for the expenses. The failure mileage was 140,000.

- Loganville, GA, USA

problem #18

Mar 052009

F-150

  • miles
2002 Ford F-150 fire result of cruise control switch.

- Cape May Court House, NJ, USA

problem #17

Dec 042008

F-150

  • miles
Vehicle was parked in my driveway and caught fire. The fire ignited my other vehicle that was parked next to it and also caused damages to my home. Both vehicles were a total loss.

- Houston, TX, USA

problem #16

Jan 222009

F-150

  • 120,000 miles
01/22/09 I park my 2002 F150 at work at about 4:00pm. About 04:40pm the fire alarm sounded. My truck wes on fire, I had just park it! the fire man said it was on the recall list for fire's.

- Woodbridge, VA, USA

problem #15

Nov 162008

F-150

  • 83,000 miles
Incident information during the summer, my 2002 Ford F150 had a factory recall for a cruise control problem. I took it to my dealer, and had the recall repair done. On November 16, 2008 I was driving 65 mph with the cruise control activated. Traffic slowed in front of me so I tried to deactivate the cruise control. It did not deactivate when I pressed the brake, so I pushed the off switch. The light indicating it was on went out, but the cruise control did not deactivate. I had to literally stand on the brake pedal to slow down, (narrowly averting a crash) and stayed on it until I was down to about 35 mph. Coming to a turn-off, I was able to pull off at 35-mph, and turn the key off. Upon restarting the engine, it still raced to a high RPM. I had to pull the fuse in order to drive home. I called my dealer, and was told it would cost $65 to have the problem diagnosed. I refused, and called Ford motors. I was told there that if the problem is the same as the recall, there would be no charge. If it was any other problem, there would be a $65 charge. I feel that this is a recurrence of the safety problem previously encountered and that thousands could be at risk. Signed.

- Round Rock, TX, USA

problem #14

Aug 182008

F-150

  • 69 miles
My Ford F-150 got on fire because Ford failed to send me a recall letter. I only received a letter in March/08 telling me that the parts to be replaced would be available on may/08.

- Orlando, FL, USA

problem #13

Jun 202008

F-150

  • 168,000 miles
The contact owns a 2002 Ford F150. After the vehicle had been parked for seven or eight hours, it caught fire. The fire inspector stated that the fire originated from the vehicle speed control. The contact stated that he never received a safety recall notice. A fire report was filed. The contact has pictures. The current and failure mileages were 168,000.

- Austin, TX, USA

problem #12

Jun 162008

F-150

  • miles
On the night of June 16th 2008 just before midnite, I heard an explosion then car horn blaring. I looked outside and saw my 2002 Ford F-150 on fire. Flames were shooting out from the engine through the hole from the explosion on the drivers side. I yelled to my wife, call the fire department my truck is on fire. My truck had been parked in my driveway for over 7 hours. I got home from work at 4:30 parked my truck and was dozing off just before midnite. I never received a recall notice from Ford so was unaware there was a problem until I googled Ford 2002 F-150 fires. Then I kept reading story after story on Consumer Affairs website. Amazing I never heard of this before this.

- Norwalk, CA, USA

problem #11

May 172008

F-150 6-cyl

  • 77,451 miles
My 2002 F150 has started accelerating without warning on it's own. I am a certified mechanic and suggested to the dealer that there may be an issue with the speed control module, they denied any issues of such. My wife experienced this several times and at one time causing her to almost be hit my an oncoming train. Luckily she was smart enough to immediately throw it into neutral and brake, the train came within inches of the truck. Again Ford denies knowing of any suck issues with the acceleration. I believe this is a major safety hazard and should be resolved before someone is killed due to the lack of interest on Ford part.

- Corinth, TX, USA

problem #10

May 102008

F-150 8-cyl

  • 110,000 miles
Our 2002 F-150, caught on fire underneath the hood Saturday 5/10/08 evening after being parked for 45 minutes at out home. We believe it had to do with the Ford recalls out on the speed control switch. It started where the brake fluid is located and burned to the master cylinder.

- Garner, NC, USA

problem #9

Feb 292008

F-150 4WD 8-cyl

  • 0 miles
Ford's recall about cruise control fires has been on cnn three times in the last few years. I have taken my vehicle to the dealer each time when the first two recalls came out. Each time I was told by the Ford dealer that they did not have the necessary parts to make the repair. I asked them to call me when the parts came in. I phoned phil white Ford on several occasions after that and was always told they still did not have the parts. Now I have a new Ford, same recall. It appears they are still using the defective cruise control part that have been used for the past 6 or so years.

- Payson, AZ, USA

problem #8

Jun 022007

F-150 8-cyl

  • Automatic transmission
  • 84,000 miles
The contact owns a 2002 Ford F-150. The contact received a notice for NHTSA campaign id number 05V388000 (vehicle speed control). The dealer repaired the vehicle. Approximately five months later, the vehicle caught fire while parked. The fire department extinguished the fire. The vehicle was completely destroyed. A fire report was filed. He notified the manufacturer, but they would not provide any assistance. The fire burned his landscaping and his garden. The current and failure mileages were 84,000.

- Dacutur, GA, USA

problem #7

Apr 032007

F-150 8-cyl

  • 135,000 miles
2002 Ford F150 truck that caught fire customer states that he was told that a factory recall caused the fire* the consumer stated on 4/3/07 he parked the vehicle, shortly thereafter a coworker informed the consumer the truck was on fire. The mechanic informed the consumer there was a recall on the truck that caused the fire. The consumer called Ford Consumer Affairs and informed them of the incident and they stated they would contact him in 7-10 days. Ford stated they sent recall notices and was not liable for fixing the defect.

- Coinjock, NC, USA

problem #6

Aug 272006

F-150 6-cyl Diesel

  • Automatic transmission
  • 65,900 miles
The contact owns a 2002 Ford F-150 super cab. The vehicle accelerated without warning. While idle at a red light and with the brake pedal depressed the rpms increased from 800 to over 3000. With the brakes still depressed the vehicle accelerated into an intersection. The contact was required to stand while driving and depressed the brake pedal. Initially, the contact disregarded the incident, and assumed a component within the vehicle was merely jammed. However, on March 12, 2007 the incident recurred, causing the RPM to increase to over 3000. Once again, the contact was required to stand up to depress the brake pedal. The contact shifted the vehicle into neutral, the rpms decreased, and the vehicle stopped. The dealer was unable to duplicate the failure. The failure mileage was 65900. Update/23/07tr

- Wildwood, NJ, USA

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