On August 21,2021 we were about 2 hrs from home meeting some family to visit for awhile my husbandand I are both in our 60's. Just as we were entering Lufin Tx our truck dropped from 60 mph to 30 with no warning. I pulled to shoulder of the road and truck completely died. If we had been on an interstate there's a possibility the truck would have died in the middle of the interstate hwy with no way of getting out of traffic. Our truck was towed to Lufkin Ford since we couldn't afford the $ $394 to have it towed closer to our home. We were told by Lufkin Ford our P4 high pressure pump had went out, sending metal shards through our motor a $9400 repair. To this date our truck has not been repaired because there's a problem getting the pump. It seems this is a problem with the high pressure fuel pump in these diesel trucks, cause I was informed there are 6 trucks at this repair shop waiting on the same part so I'm sure this has been an on going problem.

- Arp, TX, USA

The contact owns a 2014 Ford F-250. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the reductant heater needed to be replaced. The contact called the local dealer montrose Ford (3960 medina rd, fairlawn, oh 44333, (330) 666-0711) and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was 85,151.

- Medina, OH, USA

Reductant (diesel exhaust fluid) heater has failed on my 2014 F-250 with a 6.7L diesel. Diagnostic code P20ba. Ford fsa 18M01 covers this failure on 2011-2012 F-250/350 and 2011-2015 F-450/550. From parts.Ford.com " part # 5J225 (reductant heater and sender assembly),usages: 10/04/2011 - 07/05/2016, F250/350/450/550 Super Duty, 6.7L 4V V8 T/C diesel, wide frame (pickup), with low sulfur diesel fuel content" stating that the same "reductant heater and sender" was used from 2011-2016. However the fsa does not include 2013-2015 F-250/350 models. I believe this is due to the large numbers of these specific models on the road and the fact that Ford does not want to be responsible for this emissions equipment related failures. This failure will keep my vehicle from passing inspection. My vehicle, which I am the original owner, has less than 65,000 miles as of 10/22/2020.

- Midland, TX, USA

To whom it may concern, hello, my name is [xxx]. I purchased a truck in tampa Florida and I feel I was clearly a case of fraud and I have no idea how to proceed. I can't afford to sue this dealership on my own but I would like to see that they can not continue to operate in this manner or take advantage of other people the way they did me. If you can help me please contact me and I will do whatever it takes to help prosecute these people. [xxx] attached are all the documents of what took place. 1.a dated account of the transaction from me. 2.information from the mechanics I got to help me 3.pictures of the codes that were produced before 24 hours after I had the vehicle. 4.an invoice from Ford telling the dealership what needed to happen to repair this truck. 5.a printout the procedures to fix the truck from Ford. 6.bill from the person I eventually hired to repair the truck when the dealership refused to guarantee his mechanics work, even though he knew I would be hauling a 9900 pound rv up the East coast highways. Thank you for your consideration and time. Have a great day, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brandon, FL, USA

2014 Ford F250 high pressure fuel pump exploded and sent metal throughout my field system. Was driving to houston going 80 mph on ih 10 and my truck came to a stop and power steering turned off so I could barely get it off the highway. 18 wheelers were going by me going over 80 mph. We were almost killed. Was left in 106 degree heat for over 2 hrs waiting for a tow truck. Ford dealer in houston where it was towed (100 miles) wants $14,000 to fix the truck.

- New Braunfels, TX, USA

The BCM module on 2014 F-250 superduty is attached to the parking brake release plate under the driver's side dashboard. Normal use of the parking brake release causes the BCM connector to become loose. After multiple normal uses the BCM connector faults and shuts down the ability to start the vehicle. My issue occurred while driving and I lost ability to monitor speed, RPM, fuel, temp, and other functions. I stopped on the side of the road and turned off my vehicle. It would no longer start. I searched for this problem and found out it was a common problem and 'roadside' steps to fix it (shaking the BCM connector). Doing this temporarily fixed the problem. Ford stated there is no recall on the issue and would not fix it free of charge. There are multiple videos on youtube for 2013, 2014, 2015 year vehicles with the same problem. Even after contacting Ford corporate with videos and forum threads they deny an issue exists. The local dealership wanted about $3,500 to 'explore and diagnose the problem'. my issue started when the air bag light flashed when I disengaged the parking brake: Https://youtu.be/9svuca9giku then the entire BCM connector failed: Https://youtu.be/8I9V6xymxwm

- Mineral, VA, USA

I purchased a certified pre-owned vehicle on November 13, 2016 and have had to return the truck for service more than 4 times for the same issue and the issue is still not fixed. It is my understanding that there is a malfunction with some 2014-2015 F-Super Duty 6.7L diesel vehicles which may exhibit a mil illuminated with dtc P207F. And that this condition may be associated with the powertrain control module (PCM). In each occasion I was driving the truck and first the engine light would turn on, second, my speed would be limited to less than 50mph, and finally, the engine would go into idle mode with no immediate restart. I have had to tow my truck four times due to this problem. The work order reports indicate that the manufacturer has performed the repairs but the issue continues and they are not able to determine the cause. This defect substantially impairs the use of my truck and has created a safety concern in which I no longer feel safe driving under no circumstance. I demand a replacement or refund that includes all the out of pocket expense occurred for rentals and alternate transportation each time my truck was in for repair with the manufacturer.

- Framingham, MA, USA