The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.

- Stuarts Draft, VA, USA

The contact owns a 2017 Ford F-350. The contact stated while turning into a parking lot, the tailgate detached from the vehicle. The contact stated that the vehicle was repaired under NHTSA campaign number: 19V864000 (latches/locks/linkages) at labrum Ford, Inc. (901 S main St, heber city, ut 84032, (435)654-4910). The contact stated that the failure recurred over 50 times, before and after the recall repair. The dealer was informed of the failure and informed the contact that the repair was no longer covered under warranty. The manufacturer was not made aware of the failure. The approximate failure mileage was 10.

- Coarsegold, CA, USA

Tailgate opens on its own unexpectedly. It seems like it happens when putting it in gear. Never had it happen at much speed. It happens at least once every week or two. Seems to happen a lot while backing up. It also happens just sitting there. Have it happen with key fob just sitting in the console and nobody touching it.

- Aberdeen, WA, USA

The contact owns a 2017 Ford F-350. While driving 25 mph, the tailgate unlatched independently. The contact noticed the failure while looking at the backup camera. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 15,900.

- Manassas, VA, USA

The contact owns a 2017 Ford F-350. The contact stated that the tailgate unlatched independently while the vehicle was being driven. The failure was experienced several times. On one occasion, while hauling a trailer, the tailgate unlatched and damaged the trailer and destroyed the reverse camera that was housed in the tailgate door. The vehicle was taken to an unknown dealer who stated that the vehicle needed to be taken to a body shop to repair the tailgate before an inspection could be performed. The tailgate was not repaired. The manufacturer was not contacted. The failure mileage was 39,000.

- Willington, CT, USA

The contact owns a 2017 Ford F-350. While driving 65 mph, the electric tailgate slowly opened on its own without warning. As a result, objects in the cargo bed spilled onto the highway. The same failure occurred multiple times. The vehicle was taken to ken garff american fork Ford (597 E 1000 S, american fork, Utah 84003) several times and they replaced the wire harness and the latches. The vehicle was currently at the dealer. The manufacturer was made aware of the failure and provided a case number. The vehicle was not diagnosed or repaired. The approximate failure mileage was 5,000.

- Pleasant Grove, UT, USA

The contact owns a 2017 Ford F-350. While driving 45 mph, the tailgate inadvertently opened and damaged the tail lights. The contact called the dealer (pure country Ford, 333 C w stevens boulevard, grayson, ky 41143, (606) 474-5414), but the vehicle was not taken in for diagnostic testing or repairs. The manufacturer was not contacted. The failure mileage was 27,000.

- Greenup, KY, USA