4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,370 miles

About These NHTSA Complaints:

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problem #19

Oct 262022

F-350

  • miles
The engine block heater cord is malfunctioning and it's also hanging down. I've tried over and over to get it to stay up and that is a problem. And also it's got a problem with a corroding and I plugged it in one time and it sparked so I need that fixed also. God I hope these people will finally do something. I've had a real problem with them and I spent a lot of money with them. This is the third vehicle I bought from Ford

- Apex , NC, USA

problem #18

Jul 252022

F-350

  • miles
There was a recall, NHTSA Recall 19V864, for an "unintended tailgate opening" when the electrical parts became wet. I had the recall performed, but the tailgate continues to fall when water gets in the tailgate. Ford needs to readdress this issue to replace the tailgate from an electrically operated to a manual tailgate. I had to start securing the tailgate with a device to keep it from falling down, especially when towing my RV. I am afraid it would have fallen down damaging it just like it did when I was towing my Son's RV causing over $600 damage to the RV cargo doors and damaging the Truck's tailgate. The tailgate has fallen down at least five (5) times since the recall repair. Last one was today during a thunderstorm. The truck was sitting still, other times driving down the road.

- Limestone, ME, USA

problem #17

Jul 032022

F-350

  • miles
Back-UP and 360 degree cameras have failed and are malfunctioning. They have been replaced twice and safety issue still exists. The cameras are foggy and especially at night and are not very clear. Safety hazard has occurred on several occasions where a child, person or object behind the vehicle are not clearly seen. There is a safety recall for 2019 super duty trucks but not for the 2017 models. This safety issue is very common according to internet searches and several vehicles all have the same issues and concerns. God forbid that a child or person is hurt because of the low visibility of these cameras. It is not only the back-up rearview camera but all of the cameras that are part of the 360 degree view of visibility. The side cameras as well as the forward facing camera all have the same issue. Ford should recall and remedy this issue before anyone gets hurt or killed if it hasn't already happened because of this issue.

- Corpus Christi, TX, USA

problem #16

Jul 022021

F-350

  • miles
When my truck reaches 35 to 40 mph or hits a small bump it begins to shake violently in the steering wheel making it hard to control. I took it to a dealership who stated there was a recall part available, but after the repair the problem immediately began upon leaving their parking lot. My hill decent assist system now turns on and says there is a fault. The dealership was able to reproduce the problem, but stated I would need to pay for any further inspections and repairs out of pocket. I have not reported to my insurance as I didn't think it would be covered by them. The problem began this year in early July (2021) and has yet to be fixed.

- Victoria, TX, USA

problem #15

Dec 212020

F-350

  • 79,845 miles
Had recall perform for tailgate opening unexpectedly on March 3, 2020. In December 2020, the tailgate opened multiple times while driving on the highway and while reversing to attach a trailer causing damage to the tailgate. We contacted kendal Ford in meridian id to get this problem resolved and they said Ford would not cover it since the recall was performed and is now closed. They want in excess of $1500 to fix the problem that should have been fixed with the recall. Ford will not budge in covering this issue which was part of the original recall. Obviously the recall for the tailgate did not work. Please can you have another recall issued for this tailgate issue. It is extremely dangerous to have items in the bed of our truck and not knowing when the tailgate will open and contents fall out causing an accident.

- Caldwell, ID, USA

problem #14

Jan 012021

F-350

  • 21,865 miles
The power tailgate will release while in motion. I had the Ford recall completed once, I believe around September of 2020. I just had the truck back to the dealer because the power tailgate fix does not appear to correct the issue. They just removed the original recalled parts and did the recall again on my truck. This current work was completed on 1/20/21. Please force Ford to do a reprogram of the body control module to include notification when the tailgate is open in the display in the dash. I will have to wait and see if the reinstallation of the recall will correct the issue, my thoughts are not.

- Girard, PA, USA

problem #13

Aug 012019

F-350

  • 9,000 miles
The door ajar light, dome light, and truck bed light stays on when the doors are closed and while driving on city roads. Once on the highway the senor will finally go off. We have told the dealership about the problem a few times but they refuse to do anything if they cannot see it happening. After driving to the dealership, the problem is not visible because we have to take the highway. They finally scheduled an appt. But waiting until the warranty expired to tell us they had time for us to bring it. It has literally been 3 years this month!

- Oak Harbor, WA, USA

problem #12

Jul 012020

F-350

  • 15,000 miles
Tail gate on the pickup came down on its own while driving and was damaged. This was a recall item on the truck, that we had completed by Ford just prior to incident. The recall did not work, the tail gate still came down on it's own while driving. Ford is refusing to cover damages.

- Pollock Pines, CA, USA

problem #11

Feb 082020

F-350

  • 44,400 miles
I took my truck in for a nonrelated repair. When I was there I was informed that there was a safety recall on tailgate opening. I never had a problem with it opening but since it was already at the dealership for other repairs, I okayed the recall repair on the tailgate opening on its on. Now since I have had the repair done on my truck the tailgate opens on its own now. I have taken it back several times for the problem. But I have been told that if they can't verify the problem they can't fix it. But I can't make it do it on command. It does it on its own once every 7 to 14 days. Can I get help on getting this problem repaired? most of the time when this happens I get into my truck, start it and go to back up. I get warning tone and notice that the tailgate is down. I'm worried that I could be pulling a trailer when this happens and it damages my tailgate and trailer.

- Imperial, MO, USA

problem #10

Feb 152020

F-350

  • 113,000 miles
Purchased truck a couple weeks ago and after driving it on roads to work at speeds of 40 mph and above showed high level of instability when going over bumps and rail road tracks on rough roads especially and vehicle was hard to control in traffic, death wobble in front end causing safety hazards and is very dangerous; vehicle is hard to control and puts safety of my family and others at risk in this huge truck. Reported to dealer and they would not help me said to schedule service, I demanded my truck back or a different truck, manager would never return my calls or emails. Service doesn't respond, managers either, electrical keeps locking up as well in gps and interior controls as well as voice prompts. This is a lemon and waste of 60 grand. Intend to seek legal action and report this safety hazard of rockwall Texas Ford selling unsafe vehicles and lying to customers saying their vehicles have been thru 200-point inspections and safe. I replaced all the shocks, tires, and wheels and some suspension parts hoping to help the problem and have spent over 6K and still have not fixed it, dealer doesn't help. This should be illegal selling unsafe vehicles and not providing any warranty as I was charged for it when purchased.

- Carrollton, TX, USA

problem #9

Dec 062019

F-350

  • 18,000 miles
Driving down road truck loses all power and then comes back on. Door not shutting. Driving truck down road and hit a bump feels like you are going to lose control and you have to pull over to stop the truck from shaking. Automatic 4 wheel drive stopped working. Wiper motor went out.

- West Jordan, UT, USA

problem #8

Nov 212019

F-350

  • 75,000 miles
My 2017 Ford F-350drw tailgate keeps opening when driving or stationary. It has opened at least 10 times in the past year and at least 15 times since purchasing. Trying to convince Ford dealerships that the tailgate was up, and I did not forget to secure or touched one of the buttons to release the lock. On November 21, 2019, while towing on I-44 in Oklahoma, our 5th wheel rv, the tailgate opened and damaged the tailgate along with the two doors of the rv. I always check my truck and rv after each service stop. I checked at the previous stop prior to lawton, Oklahoma and the tailgate was up. I stopped at the last service station on I-44 prior to entering Texas and saw the tailgate down and the damage. Until I get my truck repaired, I have had to install black bungie cords to keep the tailgate from falling.

- Sioux Falls, SD, USA

problem #7

Oct 272019

F-350

  • 10,500 miles
The tailgate at times comes unlatched. I do have a canopy which keeps the tailgate from dropping down all the way. Truck only has 10700 miles on it and is still on warranty. I have taken it to the dealer twice, they cannot duplicate the problem, nor find anything wrong. I have called Ford customer service 3 times, and have done what they told me to do, but they do not follow through with what they tell me they are going to do. Vechicle is in motion, and has happened when pulling my cargo trailer. Date below was the last time this happened. I do not drive this vechicle much.

- Bend, OR, USA

problem #6

Jul 062019

F-350

  • 11,000 miles
Truck tailgate randomly opens when vehicle is being driven. I have owned this truck for 6 months and the random opening has occured 4 times when driving. Without any notice or warning the truck tailgate opens when the vehicle is being driven. The most recent occurrence caused the loss of cargo on the highway. It appears the fob is somehow double clicked when in the driver's pocket causing the tailgate to open (fob has tailgate remote opening feature). This is a serious safety concern since the vehicle operator has no way of knowing the tailgate has opened. There should be an interlock that prevents the automatic opening of the tailgate when the vehicle is being driven.

- Warrenton, VA, USA

problem #5

Apr 082019

F-350

  • 15,000 miles
For no reason the tailgate will open on it's own. Either driving or parked. Tailgate has come down a number of times. At highway speeds and in a parking lot.

- Seattle, WA, USA

problem #4

Dec 282018

F-350

  • 11,800 miles
Well driving tailgate opens on its own causing damage to tailgate trailer.was in for repairs but is still opening not safe don't want law suit for stuff that falls out. Lost ratchet straps & 2 power drills batteries & charger no light or buzzer letting driver know that tailgate has opened there is one for hood think I would notice my hood. Scared to drive also too costly & dangerous to drivers behind me.

- Dousman, WI, USA

problem #3

Jan 012018

F-350 8-cyl Diesel

  • Automatic transmission
  • 5,000 miles
The contact owns a 2017 Ford F-350. While driving 65 mph, the electric tailgate slowly opened on its own without warning. As a result, objects in the cargo bed spilled onto the highway. The same failure occurred multiple times. The vehicle was taken to ken garff american fork Ford (597 E 1000 S, american fork, Utah 84003) several times and they replaced the wire harness and the latches. The vehicle was currently at the dealer. The manufacturer was made aware of the failure and provided a case number. The vehicle was not diagnosed or repaired. The approximate failure mileage was 5,000.

- Pleasant Grove, UT, USA

problem #2

Jan 262018

F-350

  • 10,422 miles
The contact owns a 2017 Ford F-350. The contact stated that the key would remain stuck in the ignition switch and was unable to release when the vehicle was turned off. Ford Motor Company dealer was contacted (1 american rd, dearborn, mi 48126 (313) 322-3000) and the contact was advised to bring the vehicle to the local Ford dealer for diagnosis. The vehicle was taken to the dealer, where the contact was advised the vehicle had ignition failure due to an unknown cause. The vehicle was not repaired. The manufacturer was made aware of the failure. Failure mileage was 10,422.

- Glouster, MA, USA

problem #1

May 062017

F-350

  • 4,200 miles
The 2017 Ford superduty trucks have a remote tailgate release in the lariat and king ranch models. The tailgate of my truck and others have dropped without action from the user. This makes these vehicles unsafe when carrying cargo that is only secured by the tailgate or when towing 5th wheel trailers. Mine has dropped some 16 times since November. Apparently Ford dealers are universally blaming the operators for accidentally pushing the tailgate button twice on the fob. However, I had an accident on May 6th, when I could not have pushed the button on the fob. The tailgate dropped, after I drove over 65 miles on mountain roads - just as I was entering an interstate on-ramp. My trucks tailgate and my 5th wheel camp trailer were both damaged. Fortunately I was not in traffic. The damage to the 5th wheel was just under the propane tanks and near the mail power bus. I am changing the truck wiring to disconnect power to the tailgate, but this is really not a satisfactory fix. On line I found at least 3 other instances of this problem. Whether the operators and unknowingly activating the tailgate release or the fobs are faulty or the electrical systems are faulty or whatever the cause, the result is a hazard that can cause loss of vehicle/ trailer control or the dropping of cargo on the highways. This is a hazard that needs fixing by Ford.

- Albuquerque, NM, USA