2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,000 miles

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problem #1

Oct 272022

F-350 8-cyl Diesel

  • 68,000 miles
The contact owns a 2017 Ford F-350. The contact stated that a "water in the fuel system" warning message appeared on the instrument panel. The contact watched videos online that showed him how to drain and prime the fuel system to correct the failure; once he performed the repair, the warning light disappeared. When the contact refueled the vehicle, the warning message displayed, and the vehicle began to hesitate upon depression of the accelerator. The vehicle was towed to the dealer and the contact was informed that there was DEF (Diesel Exhaust Fluid) in his fuel tank which caused the failure. The contact disputed the diagnostic result and stated that he did not place def fluid in the fuel tank. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 68,000.

- Jurupa Valley, CA, USA

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