10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,886 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Jun 242019

F-350 8-cyl Diesel

  • 37,608 miles
A Ford truck tailgate recall has satisfied federal safety regulators who opened an investigation in October 2018 following complaints about electric tailgates that suddenly opened. The investigation opened by the National Highway Traffic Safety Administration (NHTSA) included electric tailgate problems in 2017-2019 Ford F-250, F-350 and F-450 Super Duty trucks." This recall has not fixed this issue and the tailgate continues to open and is a safety issue. We have attempted to work with Ford Motor Company legal division for compensation and a solution to this but they will not cooperate. Until NHTSA recognize the recall is a failure, owners will continue to be a safety problem on our highways. When did this happen? multiple times! it has been to 5 dealerships trying to resolve this recall! the date listed below is the date we purchased our truck. Update: Vehicle has been repaired by a Ford dealer.

- Livingston, TX, USA

problem #2

Aug 212019

F-350 4WD 8-cyl

  • 50 miles
I"M driving my 2019 Ford pickup at night. The truck is equipped with auto high-beams and they are enabled in the settings. It is night and I don?T want my high-beams on so I toggle them off by flipping the turn indicator handle. A car is approaching form the opposite direction on the other side of the road. As the car approaches and passes by ? what should my high-beams do, stay off or turn on? sense I turned them off, I would think they should say off but they don?T, they come on. This can be further exacerbated in fog. We all know that driving with high-beams in fog is dangerous ? the driver could be blinded by the light reflection off the fog. The same scenario above but now driving in fog with the high-beams off " a car is approaching form the opposite direction on the other side of the road and after passing by and the auto high-beams turns on and I blinded by the reflection - I swerve off the road and hit a pedestrian (that last part did not happen, but it could). Who would be liable in this case? my Ford dealer says that there is nothing wrong with my auto high-beams and that is the way they are designed to operate. I think this is a dangerous condition and must be address and resolved. My truck has been to the dealer twice to fix this issue and they have been unable to resolve the issue. The last time the truck was in the shop (2 weeks) Ford admitted that there was something wrong and that other owners are also experiencing this issue too but they don?T know how to fix it. I was told to take my truck home and I would be notified when Ford had a solution. That was over 2 weeks ago (June 5th). Dealer for repair is wilson motors in corvallis or.

- Philomath, OR, USA

problem #1

Dec 012019

F-350

  • 4,000 miles
The contact owns a 2019 Ford F-350. The contact received notification of NHTSA campaign number: 19V808000 (exterior lighting). The vehicle was taken to john sang Ford (195 upper river rd, gallipolis, oh 45631) where the recall repair was performed. The contact stated that the headlights were dimmed. After the remedy was performed, the contact experienced low visibility while driving at night. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 4,000. The VIN was not available.

- Gallipolis, OH, USA