10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,123 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Fiesta. The contact stated that while at a complete stop, the vehicle failed to properly accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to the dealer and had multiple unknown repairs performed under warranty; however, the failure persisted. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000. The VIN was not available.
- Ellaville, GA, USA
The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle, the transmission would rev upon depression of the brake pedal with the power train malfunction indicator light displayed on the instrument panel. The vehicle had yet to serviced or diagnosed for the failure. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle and was given a case number. The contact was also referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.
- Fountain, CO, USA
In September 2022, my vehicle wouldn-€™t shift. I took it to Leith Ford in Wendell, NC, who stated it was a faulty Transmission Control Module, and that part is backordered, up to a year! I was told I could park it next to the others who had the same problem. I took the car to my home rather than leaving it at the company for a year, and it stalled out twice while driving. Now it will have to be towed when the part comes in.
- Knighted , NC, USA
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 30 MPH, the transmission independently shifted into neutral(N). The contact stated that the transmission malfunction service now warning light was illuminated. The contact continued to experience the failure while driving to his residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 60,015.
- Maryville, TN, USA
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer where the battery was replaced. However, the vehicle was shuddering significantly and the RPM was reeving up while driving. The vehicle was taken to a second dealer where it was diagnosed that the transmission control module needed to be replaced. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 60,000.
- Trenton, MI, USA
The contact owns a 2016 Ford Fiesta. The contact stated while driving 35-45 MPH, she heard abnormal sounds coming from the front end of the vehicle. Additionally, the contact stated that while attempting to shift the gear shifter from one gear to another, the gear shifter was difficult to operate. An unknown warning light was illuminated. The vehicle was taken to the dealer three times where it was diagnosed with transmission failure and that the transmission control module (TCM) needed to be replaced. The vehicle was repaired each time; however, the failure persisted. The vehicle was taken back to the dealer. The contact referenced Ford Service Campaign Number: 14M02; however, the dealer and the manufacturer informed the contact that they could not provide vehicle rental assistance as the Service Campaign had expired. The manufacturer opened a case and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 73,720.
- North Hollywood, CA, USA
The contact owns a 2016 Ford Fiesta. The contact stated while driving 30 MPH, the vehicle started jerking forward. The contact stated no warning light was illuminated. The contact was able to continue driving and eventually, the vehicle independently started to drive normally without a failure. The contact stated he experienced the failure for a second time and the vehicle shifted independently into neutral(N). The contact stated that the check engine, the battery, and coolant warning lights were illuminated. The contact drove the vehicle to an independent mechanic but after parking the vehicle the vehicle failed to restart. The independent mechanic stated that the battery needed to be replaced. The vehicle was replaced; however, the check engine and transmission error service now warning lights were illuminated. The contact stated that he continued to experience the failure and the vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission module to be replaced. The vehicle was being serviced. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.
- Saint Cloud, FL, USA
Transmission control module failed and driving is unsafe as lurching pick up in traffic and complete failure of transmission. No reverse or forward gear.
- Kailua Kona, HI, USA
The contact owns a 2016 Ford Fiesta. The contact stated that after refueling her vehicle, the vehicle failed to start-up without warning. The contact also stated that the vehicle would hesitate without warning upon depression of the accelerator pedal while the engine revved. The contact had taken the vehicle to the dealer where she was informed that the PCM (Powertrain Control Module) was defective and needed to be replaced. The contact was then informed that parts were placed on back order as the vehicle remained in the possession of the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA. The vehicle was not repaired. The failure mileage was unknown.
- Tahlequah, OK, USA
Driving at highway speeds and transmission goes into neutral unexpectedly. Loses power steering at this time also. This also occurs now at any speed. With this occurring there is a high probability of an accident that can lead to serious injury including death. Ford has known of this issue with these vehicles and will not recall them and fix the problems. The government needs to take this matter up and force Ford to fix the unsafe vehicles.
- Angleton, TX, USA
Defected transmissions were installed on these cars. Ford recalled the least number with the least loss, but they kept the rest with their defected transmissions which cost more money than the car-€™s value. Ford sold their cars with defected transmissions and they knew it!
- Staten Island, NY, USA
Transmission shutters and shifts late sometimes during acceleration from a stop. Lawsuit settled with Ford states 2016's are covered but dealership says its only up to 2015, which is the date of manufacturer on my vehicle. Vin check also does not show recall, but clearly states in lawsuit 2011 to 2016 are affected.
- Anamosa , IA, USA
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission would suddenly slip while driving at various speeds. The contact would let up off the accelerator pedal until the transmission realigned itself. The failure recurred several times per day. The failure had become more frequent. The hood ajar warning light would illuminate inadvertently. There were several other unknown electrical failures experienced. The contact took the vehicle to a certified mechanic who confirmed that the transmission had failed and needed to be replaced. The contact confirmed that the VIN was not under recall. The contact called the manufacturer and a case was opened. The contract was instructed to report the failure to NHTSA and to have the dealer diagnose the vehicle. The vehicle was not diagnosed. The dealer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 65,000.
- Gary, IN, USA
The contact owns a 2016 Ford Fiesta. The contact-€™s son stated that the vehicle was unable to shift into reverse. The contact stated no warning lights was illuminated. The vehicle was towed to a local dealer, diagnosed, and an unknown sensor was replaced. The vehicle was repaired but continued however, the failure recurred. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was unavailable.
- Buffalo, NY, USA
There is a problem with certain module of the transmission, whenever you change/replace the battery, once you start the car again, it shows a system alert telling you " damaged transmission, immediate maintenance required". The car starts to act weird, it is not capable to switch gears and the transmission is not working properly overall. I've tried to approach the car dealer which is an official representative/branch of Ford and they are charging for the programming of the module whenever this happens( twice already). I strongly believe that we as a Ford owner shouldn't have to pay for something that is an error from the manufacturer.
- Saltillo, TX, USA
Transmission is slipping
- North Plainfield, NJ, USA
My 2016 vehicle was not on a recall list and I have not (never) missed a Ford maintainence service or oil change etc. On this car. 85,000 miles - now my transmission is going bad, jumps out of gear, won't start sometimes, won't back up in reverse and in forward stutters and jerks. It is scary and the local Ford dealer said it will cost about $2000 depending on that they find. I don't have that kind of money to spend and my extended service warranty just expired. Why wasn't my can recalled like many of the similar. Its electronic? I have no safe vehicle and I am at a terrible loss as to what to do. I like the car but this is going to kill me. Paris mcneny
- Celina, TX, USA
While driving on the highway my cars throttle body stopped functioning. Having to try and pull over I got stuck in the middle of traffic. I shut the car off and started it again and everything seemed fine. During the same trip home I got stuck on a small two lane bridge twice for the same reason. After getting off the bridge it happened a fourth time on the highway again doing 70mph.
- East Brunswick, NJ, USA
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle would stall upon depression of the accelerator without warning. The contact had taken the vehicle to two separate independent mechanics who both stated that the dual clutch system had failed and needed to be replaced. The contact called perry Ford of national city (2050 national city blvd, national city, ca 91950) where he was informed that the vehicle was not under recall. The manufacturer was also notified of the failure. The vehicle had was not repaired. The failure mileage was 87,000.
- Wasco, CA, USA
- Tucson, AZ, USA