10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,507 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 102022

Fiesta

  • miles
While driving car suddenly jerked wheel out of drivers hands and almost pulled the car into a ditch on the right side. Lights on the dash say steering assist unavailable service now. There has been a recall on Ford cards with this EPAS system but somehow this system has still not been fixed and is going to kill more people if your agency keeps allowing it to not be a total recall on all vehicles with this system installed.

- Angleton, TX, USA

problem #6

Apr 082018

Fiesta

  • 14,000 miles
Transmjtions feels slugish one day normal next revs up at times more than normal makeing vehilce speed up when needing to slow down. Suspension often warps out of place makeing the drive harsh on motar and falls back on place. Steeding collum falls out of place to odften have to bend the wheel to get back alignment

- Pacoima, CA, USA

problem #5

Sep 212016

Fiesta

  • 45 miles
I have reported this problem before.. the lever for the engage/disengage for the tilt telescopic wheel is very hard for me to engage I'm 76 & it takes a lot of hand strength to move it up & down. I complained to the service person at the dealer about this but she claimed they couldn't touch that it's a safety issue; well I knew about the safety & I'm not asking to remove the lever just make it easier for me to use... so here I am one year later & my hand & thumb are permanently damaged & the pain is horrendous.. another default or defect from Ford & in addition this vehicle shouldn't even have been on the lot Ford had already notified dealers about the problems with the transmission in these models so now in addition to this issue I'm in a class action lawsuit with this new car..

- New Port Richey, FL, USA

problem #4

Nov 282017

Fiesta

  • 9,000 miles
Now second occurrance of a problem with the power steering. Power assist fails on startup with car stationary and in motion. Both times the car had been parked in cold weather for a few hours. Unassisted steering is very high effort and renders the car almost unusable. The first time this occurred the dash warning light was on; dealer service follow-up had the car for four days but failed to trace the problem or document the failure code. During last occurrence the warning light did not appear. In both cases stopping and re-starting the vehicle caused the power steering to function properly again.

- Marblehead, MA, USA

problem #3

May 012017

Fiesta 4-cyl

  • 8,000 miles
The contact owns a 2016 Ford Fiesta. While attempting to accelerate, the vehicle hesitated and failed to accelerate properly. In addition, a scrapping type noise was present coming from the steering wheel while operating the vehicle. The vehicle was taken to the deal hamilton Ford dealer located in clovis, New Mexico, but the failure was unable to be duplicated. The manufacturer was notified of the failure. The failure mileage was 8,000....updated 10/19/17 the consumer stated the seatbelts in back would lock up while in use.

- Portales, NM, USA

problem #2

Sep 292016

Fiesta

  • 45 miles
I picked up this Ford Fiesta 5dr vehicle 9/29/2016 (automatic transmission) new & at that time I noticed that the steering column lock/unlock lever for the tilt/ telescopic wheel was very hard for me to engage/disengage to adjust the height of the steering wheel.. I asked at that time if the lever could be adjusted for ease since I am a 76 Y/O female with not much strength in my hands, perhaps if I were a 20 Y/O agile male it wouldn't be such an issue.. I was told by the dealer that they could not adjust that since it is a safety issue to change that; while I understand the safety thing I also know that my hand, thumb, arm & wrist are suffering from this 'design flaw' & I will speak with my doctor next week in regard to this pain.. I'm not sure who designed this lever to be so hard for some people to use & adjust but obviously they didn't take into consideration older female drivers.. while I paid for this feature of the tilt/ telescopic wheel I'm having a difficult time taking advantage of this feature because of the lever issue; in addition I am short so need to get closer to the steering wheel to drive comfortably.. shame on the auto designer for what I consider a design flaw done without testing before releasing to the entire public..

- New Port Richey, FL, USA

problem #1

Apr 042017

Fiesta

  • 460 miles
Steering wheel plastic cover catches finger at 5 O'clock and 7 O'clock when trying to turn. Placing finger and turning steering wheel catches finger and could lead to an accident. Plastic sticks out from the black back plastic that it touches. In my car it's a gray accent U shaped that starts on the left side of the airbag and goes down and around to the right side of the airbag. The tough part of the U-shaped goes from the left and you have the telephone buttons radio buttons on one side and then your cruise control buttons on the other in the center of the top of the U-shap. Down along the bottom when it touches the outside of steering wheel that's where your finger can get caught when trying to turn it while driving. If you reach your hand in through the small bottom holes and pull out you can fill the extra plastic and almost a shapness down along the bottom when it touches the outside of steering well that's where your finger to get caught when trying to turn it while driving. If you reach your hand in through the small bottom holes and pull out you can fill the extra plastic and almost a sharpness from it.

- Bloomington, IL, USA