10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
82,147 miles

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problem #28

May 132019

Flex

  • 135,000 miles
2009 Ford Flex PCM. While accelerating off ramp onto interstate, mph 70, the Ford begin to shank violently then suddenly stops.............. in the middle of traffic/interstate in the middle lane at 70 mph. Flex goes to shop and 3 coils are melted, converter needs to be replaced, and PCM needs to replaced. This is a serious hazard and needs to be looked into as there are many many post and complaints about the PCM. The safety of the Flex and it's passengers are in grave danger when this happens as it is out of no where. 70 mph on an interstate at a sudden stop will kill someone. No check engine light appears until after the fact. This is a Ford malfunction that needs to be recalled by Ford and addressed instead of tsb's before an individual is seriously hurt.

- Hernadno, MS, USA

problem #27

Oct 172018

Flex

  • 106,080 miles
The contact owns a 2009 Ford Flex. The contact owned the vehicle for less than two months and stated that the steering U joint, wheel bearings, and engine failed. The dealer (car nation, 317 South philadelphia blvd, aberdeen, md 21001, (410) 995-8888) stated that the vehicle could not be repaired since the contact put 1,000 miles on the vehicle. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 106,080. The VIN was unknown.

- Aberdenn, MD, USA

problem #26

Nov 272017

Flex

  • 110,000 miles
It keeps saying sensor we had replaced twice is still bad. The transmission doesn't accelerate sometimes

- Hemet, CA, USA

problem #25

Sep 302018

Flex

  • miles
The contact owns a 2009 Ford Flex. While the vehicle was parked in the driveway, smoke appeared from the hood and the vehicle spontaneously caught on fire. The contact extinguished the fire and disconnected the battery cables. The air bag warning indicator was illuminated, but the air bags did not deploy. There were no injuries and a police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Moorhead, MS, USA

problem #24

Jun 092018

Flex

  • 158,000 miles
Vehicle was in motion and it cut off for the 2nd time. Now it wont startm rolled into business parking lot.

- Charlotte, NC, USA

problem #23

May 122018

Flex

  • 112,000 miles
Part of my power in my car shut off on the freeway, at 1:39 pm at 67 degrees outside. I had been driving for 40 minutes. My dashboard went dark, and only my clock time was on. I glided to the side of the road, and was able to pull the car very hard to the right (as the power steering was off). Then turned the key to off, waited 3 minutes turned the key and it went back on. It has not happened again.

- Bakersfield, CA, USA

problem #22

Mar 312015

Flex

  • 100,000 miles
2009 Ford Flex limited overheats while idling for the past 3 years. Ran multiple vacuum tests and there is no leak or shortage of coolant. A/C blows hot while idling. Replaced relays, thermostat, and fuses to no avail. Replaced cooling fans recently with oem parts. Car is no longer overheating, but now has a strong electrical or melting smell after driving. Fans potentially failing again.

- Forney, TX, USA

problem #21

Sep 132016

Flex

  • 71,500 miles
Driving 65. Mph car lost power.iwas able to pull to side of road.turned car off and on it restarted took to Ford dealership they said it was throttle body replaced at 700. There is no recall, but Ford is aware of danger.ous defect.tech said.

- Rowlett, TX, USA

problem #20

Jul 222016

Flex

  • 127,500 miles
July 22, 2016. Wife started car in school parking lot and headed to the exit. While making a left hand turn onto the main road, and accelerating, loud noises again heard under the car and it lost power even while giving it gas. Had to pull over to the side of the road. Shut off car and re-started. No issues. Wife refuses to drive the car until fixed. Taken to dealer on July 29, 2016. Unable to duplicate. Returning to dealer Aug 5 for computer re-flash. This is a significant safety issue that is being reported all over the Ford Flex forums and it appears Ford Motor Company will not address the issue.

- Leonardtown, MD, USA

problem #19

Jun 062016

Flex

  • 127,000 miles
Wife started car in school parking lot. Turned left and headed short distance the lot exit. While turning right onto the main road and starting to accelerate, heard ┐load noises┐ that seemed to be under the car. Car started to slow down even though she was giving it gas. She pulled over and shut the car off. Didn┐T notice any dash lights (ABS or tcs). Restarted car and everything was fine. Car has 128,000 miles.

- Leonardtown, MD, USA

problem #18

Jun 262016

Flex 6-cyl

  • 136,000 miles
The contact owns a 2009 Ford Flex. While driving 55 mph, the vehicle hesitated to accelerate when the accelerator pedal was depressed and the engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the electronic throttle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,000....updated 07/19/16

- Willianston, NC, USA

problem #17

Dec 222015

Flex

  • 119,000 miles
Engine stalls despite fuel gauge reading 1/4 tank in reserve. Fill up confirms that there is in fact 1/4 tank left. Has happened several times now.

- Rockford, MI, USA

problem #16

Oct 142015

Flex

  • 93,000 miles
My daughter was driving on interstate at 70 mph when the Flex totaling shut down. She had no power steering, brakes or lights. It started back up after a couple of hours and was giving bogus messages on the display. Ford dealer says there are no codes showing up, so they won't be able to determine what caused this. We cannot drive anymore without knowing what happened, since it might happen again and would be very dangerous if going over a mountain pass at the time it happens. We live in Montana.

- Belgrade, MT, USA

problem #15

May 272015

Flex

  • 94,000 miles
Car stalled at low speed. Started again when stopped and in park. During event, no power steering / brakes available. Not a safe condition.

- Virginia Beach, VA, USA

problem #14

Jun 252014

Flex 6-cyl

  • miles
I purchased this vehicle in may, 2014 as a used vehicle w/warranty (powertrain). While traveling from St.louis, Missouri in stop and go traffic, the car overheated. After speeding up to get out of traffic it suddenly cooled back off. Now, during this same time, the air conditioner stopped blowing cool air until we sped up to get out of traffic. After that, it didn't happen again until I was stuck in traffic. Same problem. The fans stopped working. Here recently, I was stuck in traffic and the car overheated and the check engine light came on. Only this time, when I sped up the car didn't cool down. The coolant was fine but the car still over heated. I took the car to the dealership today and was told that it is the cooling fan module and it should be replaced. Now, I've read in several different places that this is a problem with 2008-2012 Ford Flex vehicles. A recall was issued for the 2011-2012 series but not earlier models. Owners of these vehicles should not have to be responsible for faulty materials used to make these vehicles. The same recall that was afforded to the 2011-2012 models should also be afforded to owners of earlier models. The dealership wants $600 to repair this because my warranty only covers powertrain. Please address this asap. I have 6 children and cannot afford to spend $600 on something that is not even my fault or the fault of normal wear and tear.

- Fort Wayne, IN, USA

problem #13

Sep 022013

Flex 6-cyl

  • 78,000 miles
Engine stumbled and then lost power. It re-started but idled at 750rpm. Car would not accelerate. Placing the car into neutral and depressing the accelerator did not increase the engine speed. This persisted about 3-4 minutes. Afterwards, the engine speed responded to the accelerator, and when placed in gear, accelerated normally. This has happened three times in the past year.

- Vienna, VA, USA

problem #12

May 132014

Flex 6-cyl

  • 81,000 miles
Vehicle has had radiator cooling fan(s) failure(s) resulting in loss of power and overheating.

- Roseville, CA, USA

problem #11

Sep 122013

Flex 6-cyl

  • 67,540 miles
Vehicle overheated on several random occasions. Air conditioning blows hot air when not moving. Vehicle stalled in intersection on several random occasions. The cooling fan relay was replaced which temporarily corrected all related problems. This exact same problem has now developed after 8000 miles. After looking on the internet it is obvious this is not an isolated problem. A recall has been issued for 2011 and 2012 models but not the 09. This is a serious problem that could destroy the vehicles engine or worse get some one killed if it stalls while crossing traffic.

- Tega Cay, SC, USA

problem #10

Mar 242014

Flex 6-cyl

  • 100,200 miles
Driving stopped at a stop sign noticed the wrench light on (happens often while this happens will not accelerate like normal until it hits 2-3rd gear). I press the gas to accelerate after making the turn I had to make another turn about 1/4 mile up the street. I released the gas to make the turn but my car kept accelerating it was not going very fast but the engine was accelerating pushing the rpms up to 6000. My foot was not on the gas and nothing was pressing the gas no floor mat or items in the way of the pedals. I pressed on the break (with the engine still accelerating) put the car into neutral and pulled over. Turned the engine off and restarted the car. The car ran fine after restarted it. No check engine light was on at any point just the wrench light. The light did go off after I restarted the car. I drove it about another 40 miles since this has happened and has not recurred since. I did have the car taken in to check the codes at about 90K miles (without the wrench light because it goes off as soon as you restart the car) nothing came up for codes.

- Glen Burnie, MD, USA

problem #9

Apr 132013

Flex

  • 140,000 miles
While drive on the highway with my youngest son, my car suddenly decellerated and eventually the car's engine completely died. Fourtunatly I was able to get out of the lanes of traffic and onto an exit ramp. The ramp had a wall on the passenger side and fast exiting traffic on the drivers side. I could not safely exit the vehicle in this location. After about 5 minutes, I was able to start the car enough to move it to a safer location 30-40 yards off the exit (where the car again died). There was no indication on either my temp guage or any warning lights that the engine had overheated to the point of a cracked head/block. At the time of this incident, Ford was aware that there were issues with the control module for the cooling fans not working and had a customer satisfaction program 12B36 in place. I never heard of the program until this week (9/18/13). I should have been informed as an owner of this poorly engineered vehicle that it had such an unsafe defect. Since I was 40K miles out of warranty Ford's solution was for me to buy a new engine at the cost of $8000. I have been saving up for the past 4 months to purchase a used engine and have a local garage install it. I am not happy about this vehicle putting my and my son's lives in danger. I hope others with this vehicle do not have to be put in harms way as well.

- Montgomery, TX, USA

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