10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,537 miles

About These NHTSA Complaints:

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problem #5

Nov 022018

Flex

  • 35 miles
Takata recall the air bags are off and the airbag light flashes sometimes when driving it comes in my dashboard tho remove all objects from behind the passenger sit or driver sit when there is nothing there and now it doesn¿T wanna acelÉrate my car at all it parked now for 3 months

- Santa Maria, CA, USA

problem #4

Oct 262018

Flex

  • miles
My Ford Flex 2009 turns on then when I go pout the car on reverse it pulls my car and makes a loud sound then I put it to drive and it does the same when I go to press the gas pedal it does not go at all. The ac turns on but it does not accelerate and the airbags light starts to turn on and off this is now. But a month ago it was drivable and when I was driving in the freeway going 70 miles the airbag lights would turn in and off then the tire pressure sensor fault turned on then the miles O was going when clear nothing on the dashboard would mark and the car was still going but wouldn't wanna go faster and if I break it wouldn't accelerate more.

- Santa MarÍA, CA, USA

problem #3

Jul 192018

Flex

  • 50,150 miles
Exiting hwy at 50 mph, hit brake. Hard brake pedal-no brakes followed by engine full throttle acceleration-vehicle was sent to the Ford dealer in Oct for a check eng light that couldn't be extinguished. Computer was reflashed with basic prom. No other issues until accident

- St. Peters, MO, USA

problem #2

Sep 082015

Flex

  • miles
My Flex started having a hard jerk and bang when going from reverse to park. Was not always but frequent. The car started to run hot when sitting in a drive thru or traffic but would go right back down when I started moving. I took it into S mechanic and he replaced the fan. After replacing the fan the car began to have a really bad grinding noise when idling or traveling. Do bad I did not want to drive it. I took it into the Ford dealership and after 2 days they call and say they can't find anything wrong. Within 4 minutes I get another call daying I need a new transmission. The car would eccellerate on its own, shut off intermittently, and car would lag between 3rd and 4th gears. Ford dealership advised me to have a knew transmission put in. Car will shift properly most of the time even on highway. Only get whining noise at low speeds. I was also in an accident causing $13000 worth of damage to front end and airbags did not deploy after hitting a car doing 35 mph.

- National City, CA, USA

problem #1

Jun 262009

Flex

  • 2,500 miles
In a head on collision with a parked vehicle traveling at approximately 45 to 50 mph none of the air bags were set off and the seat belt did not hold the driver back and he was thrown into the steering wheel bending the steering wheel and column.

- Wayne, MI, USA