10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,600 miles

About These NHTSA Complaints:

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problem #5

Jul 082020

Flex 6-cyl

  • 83,000 miles
The brakes make grinding noise and slipping hard to stop my brake pads and rotes pretty new went and got new brake pads still same problem especially during harder braking car not stopping there is brake fluid and everything seems to be in top shape but car will not brake properly and make grinding noise

- Gresham, OR, USA

problem #4

Nov 012017

Flex

  • 60,000 miles
My Ford Flex stalls while driving anywhere from 10 mph (in residential area) to 80 mph on highway. Electrical is still working the engine shuts off and I lose control of gas/brakes. Three warning signs pop up at the same time: Check brake system, collision warning not available, and service advance trac. Once I restart the car, the codes will disappear. The problem was intermittent at first, but now it's occurring more frequently. I'm too scared to drive my car now. Ford isnt being much help. I need help.

- Iowa Park, TX, USA

problem #3

Feb 012018

Flex

  • 98,000 miles
Both of the tail lights have water intrusion about 3 0Z of water within the chamber. I have replaced lights several times.shortening out which has caused a problem with safety and traffic violations.

- Detroit, MI, USA

problem #2

May 172017

Flex

  • miles
I placed the SUV in park, turned it off (the car was stationary). As I leaned on the vehicle to get out of it, I notice it rolled back. Because it was unusual, I push on the car frame to ensure everything was okay. When I pushed the vehicle, it continued to roll out of my garage. I had to run and jump in the car, restart it, and put in in the park position again. This caused great concern for me because my small children were in the car. After this occurred, I called Ford to report it. Recently, I've done research and realized that some of the 2012-2014 Ford Flex vehicles were recalled due to this problem. fox6now.com/2014/08/14/Ford-recall-your-car-could-roll-away-even-if-its-parked/. when I called Ford to report, I specifically asked them did they have any knowledge of the vehicle being in park but disengaging and rolling and the response I received was no. The person suggested I put the emergency brake on until I could figure out what was wrong. This seems to have not been the truth as there was a recall for this problem in 2014. Although my vehicle was not included in that recall, I am having that problem.

- Woodbridge, VA, USA

problem #1

Jul 012015

Flex

  • 47,000 miles
Ithe interior lights stayed on, door sensors malfunctioned, engine power went off, and alarm would go on intermittantly. These problems happened while the car was moving and when it was parked.

- Wildomar, CA, USA