10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,920 miles

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problem #3

May 102017

Flex

  • miles
The contact owns a 2014 Ford Flex. While driving out of a parking lot at 5 mph, the contact noticed an abnormally strong odor. The contact was unsure where the odor originated from and rolled down the windows. The contact called ed butts Ford (1515 N hacienda blvd, la puente, ca 91744, (800) 960-3673) and was informed that there was nothing wrong with the vehicle. The dealer was contacted a second time and diagnosed that carbon monoxide was leaking from the exhaust system. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Aliso, CA, USA

problem #2

Apr 012018

Flex

  • 29,700 miles
Check engine light came on after the check fuel fill inlet light had been on. When taken to the Ford dealer they said the legal canister failed internally. Now Ford is saying they won't cover it because it not part of the emissions system. My vehicle is 2014 Ford Flex del.

- Apple Valley, CA, USA

problem #1

Jul 152014

Flex

  • 60 miles
The contact owns a 2014 Ford Flex. While driving the vehicle, there was an abnormal exhaust odor in the cabin. The contact stated that the exhaust caused the contact to be hospitalized on three occasions. There was no crash involved. The contact stated that subsequent blood tests showed traces of carbon monoxide in the blood. Additionally, the contact stated that she constantly experienced severe headaches after driving the vehicle. The vehicle was taken to gosch Ford (150 carriage cir, hemet, ca 92545, (951) 396-7250) to be diagnosed. The contact was informed by the dealer that there was no trace of carbon monoxide in the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60.

- Lakewood, CA, USA