Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    BRAKES (PWS)

    • TSB #SSM 46132

      NHTSA ID #10091151

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

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    • TSB #SSM 46132

      NHTSA ID #10090681

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

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    ENGINE (PWS)

    • TSB #SSM 46295

      NHTSA ID #10095154

      • Date Announced: JANUARY 10 2017
      • Additional Info: How to Fix

      Summary: TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

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    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING

    • TSB #SSM 46522

      NHTSA ID #10109012

      • Date Announced: APRIL 12 2017
      • Additional Info: How to Fix

      Summary: 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte

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    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #18L02

      NHTSA ID #10143114

      • Date Announced: JUNE 14 2018
      • Additional Info: How to Fix

      Summary: Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage

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    • TSB #18M02

      NHTSA ID #10143113

      • Date Announced: JUNE 13 2018
      • Additional Info: How to Fix

      Summary: Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage

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    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 47170

      NHTSA ID #10137101

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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    ELECTRICAL SYSTEM

    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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    • TSB #SSM 47167

      NHTSA ID #10137100

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

      More Information »

    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

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    • TSB #SSM 46058

      NHTSA ID #10109058

      • Date Announced: SEPTEMBER 08 2016
      • Additional Info: How to Fix

      Summary: Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available

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    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

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    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM 46486

      NHTSA ID #10100508

      • Date Announced: MARCH 23 2017
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 46834

      NHTSA ID #10119678

      • Date Announced: SEPTEMBER 21 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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    • TSB #SSM 46702

      NHTSA ID #10115952

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During th

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    SEAT BELTS

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

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    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

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    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      NHTSA ID #10091003

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR

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    LANE DEPARTURE

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    BACK OVER PREVENTION

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

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    EQUIPMENT

    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »

    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47201

      NHTSA ID #10137113

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    • TSB #SSM 46522

      NHTSA ID #10109012

      • Date Announced: APRIL 12 2017
      • Additional Info: How to Fix

      Summary: 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte

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    • TSB #SSM 46332

      NHTSA ID #10095184

      • Date Announced: JANUARY 24 2017
      • Additional Info: How to Fix

      Summary: REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO

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    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

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    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47100

      NHTSA ID #10136611

      • Date Announced: FEBRUARY 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47041

      NHTSA ID #10138533

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10138524

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 46930

      NHTSA ID #10127417

      • Date Announced: NOVEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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    • TSB #SSM 46861

      NHTSA ID #10125079

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

      More Information »

    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

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    • TSB #SSM 46058

      NHTSA ID #10109058

      • Date Announced: SEPTEMBER 08 2016
      • Additional Info: How to Fix

      Summary: Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      NHTSA ID #10137102

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce

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    • TSB #SSM 47080

      NHTSA ID #10136597

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

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    • TSB #SSM 46151

      NHTSA ID #10090990

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAI

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 46860

      NHTSA ID #10125078

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 46450

      NHTSA ID #10099458

      • Date Announced: MARCH 14 2017
      • Additional Info: How to Fix

      Summary: SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. B

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    EQUIPMENT ADAPTIVE

    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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    • TSB #SSM 46703

      NHTSA ID #10115953

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts

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