9.0

really awful
Typical Repair Cost:
$500
Average Mileage:
16,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. paid for new tires (1 reports)
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problem #2

Mar 152012

Focus SE 2.2L Litre 4

  • Automatic transmission
  • 18,000 miles

Factory tires on rear were completely worn out at 18,000 miles.

We have new ones put on and they are wearing prematurely on the rear even after 2 all wheel alignments in the past 12 months, and regular rotations.

- Jon P., BELGRADE, MT, US

problem #1

Aug 082005

(reported on)

Focus ZX5

  • 15,000 miles

At 15,000 miles the tires started to roar like I was driving a monster truck. I called the dealership (Simmons Ford in Vicksburg, MI) and explained my problem but was told that the warranty only covered the tires up to 12,000 miles. I took it to the Firestone dealership and they checked the alignment and said all four tires had cupped and needed to be replaced due to a bad four wheel alignment. They believed it left the factory needing an alignment. Most of the miles driven were on the highway and I don't think 15,000 highway miles would cause all four wheels to to go out of alignment so I believe it was indeed a factory flaw. It never pulled one way or another and the first indication of a problem was the noise. Another example of poor customer service and a worthless warranty.

- sadfocus, Scotts, MI, US