10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
45,444 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Oct 282023

Focus

  • miles
In a rear end accident the airbags never deployed. The seat belt also didn't catch me and my chest hit the steering wheel. I pressed hard on the breaks but it didn't feel like it was slowing down. I now have a fractured sternum and cannot drive or work. I have filed insurance claims and been to the hospital. No one was in the car with me. There were no warning lights/signs before.

- Broomfield, CO, USA

problem #8

Mar 132020

Focus

  • miles
Motor mounts are bad and makes the engine rattle and vibrate tail light will not work I've changed fuse bulb and sockets still nothing and driver seat belt gets stuck

- Chattanooga, TN, USA

problem #7

Apr 112018

Focus

  • miles
Bought a 2005 Ford Focus in April, 2018. Told sales man that airbag engine light remains on. Was told is ok. On 6/112018, called customer service Ford cooperate spoke with a lady. She ask for VIN number, I gave it to her. She said 2005 Focus has no airbag recall. I told her that air bag light stays on since we bought the car. She didn't take interest on that. I asked her what company made 2005 Ford Focus airbag" she would not tell me. I called local Ford dealer in wesley chapel fl. Told service tech same thing that I told cooperate of engine light airbag always stays on. He too said is nothing. That VIN number is no recall. I asked him as well which company put airbags in 2005 Focus, was it tahkata? he too wouldn't answer me. So I email Mr. W.Ford to explain above situation with airbag light and who placed air bags in 2005 Focus. Have not heard from him or his office, explained to Mr. Ford, that airbag light being always on and his dealers want to charge me $200 to check engine light is absurd. When this is a national safety recall. That we as their paying customers deserve an answer and better treatment. Can you please tell me if this is a safety violation" would like to hear from you. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- Grayling, MI, USA

problem #6

Nov 142015

Focus

  • 102,000 miles
The contact owned a 2005 Ford Focus. While driving approximately 45 mph, the contact crashed into the rear of the preceding vehicle. As a result, the air bags deployed, but the driver side seat belt failed to retract and lock. The contact sustained shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.

- Vandergrift, PA, USA

problem #5

May 152015

Focus 4-cyl

  • 106,000 miles
The contact owns a 2005 Ford Focus. While driving at 20 mph, the seat belt un-latched independently without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the seat belt was worn out and the latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 106,000. MA 08/11/15

- Markleeville, CA, USA

problem #4

Sep 142012

Focus 4-cyl

  • 74,000 miles
The seat belt receptacle on the front passenger bucket seat has failed. The belt cannot be restrained. Reported to Ford @ elder Ford, 777 john R road, troy, mi 48083. Service director [xxx] would not replace the defective component because it was "out of warranty". reported incident to Ford customer service 800-3923673. Case # [xxx]. supervisor "[xxx]" reiterated that safety defect would not be covered vehicle out-of-warranty. This citizen's opinion is all safety defects should be taken seriously and at minimum corrective action should be taken at no cost to the consumer. I cringe at the thought that there are other seat belts that are defective and someone may get hurt. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dearborn Heights, MI, USA

problem #3

Jul 312011

Focus

  • miles
The diver side front seat belt gets stuck. When I go to undo my seat belt. I have to pull hard to get it to come loose. That could be a danger if I am ever in an accident and cant get loose out of my seat belt.

- Alabama, AL, USA

problem #2

Mar 042011

Focus

  • 80,000 miles
The contact owns a 2005 Ford Focus. The contact stated while driving at approximately 15 mph, the driver seat belt un-latched independently. The vehicle was taken to the dealer who inspected the driver side seat belt and advised that is was defective. The vehicle was not repaired. The failure mileage and the current mileage was 80,000. Updated 03/29/11 updated 1/5/12

- Brookfield , IL, USA

problem #1

Oct 222009

Focus

  • 47,000 miles
My parents were involved in a motor vehicle accident on 10/22/09, they were traveling 57 miles per hour, hit a lady that pulled out in front of them, their airbags never went off, a direct front end hit on their car (2005 Ford Focus) and also the seatbelts broke.

- Melfa, VA, USA